Home | Courses | CERTIFICATE II IN RETAIL SERVICES

CERTIFICATE II IN RETAIL SERVICES

National ID: SIR20212 | State ID: J144

 

This qualification will provide you with the practical skills and knowledge to sell goods to customers in retail and wholesale establishments. You will learn about controlling and maintaining stock, product knowledge, and theft prevention. You will also learn skills in selling products and services, customer service, point of sale systems, balancing the register, effective communication and team work. As part of this qualification you will undertake a supervised work placement where you will be able to apply the skills and knowledge you have learned.

Entrance Requirements

Study pathway

Job opportunities

Entrance Requirements
Study pathway
Job opportunities

Your qualification prepares you for roles such as:

Successful completion of this qualification provides you with the opportunity to become a retail sales assistant.

Further study opportunities:

Certificate III in Retail Operations, Certificate III in Retail Supervision, Certificate III in Business-to-Business Sales

Delivery location, important dates and study options

Overview

Fees and charges

Units

How to apply

Important information

Overview

Course Overview

Where Broome
Duration
HowFace To Face
Flexible
Traineeship
Vet In Schools
WhenThis course is available for Semester 1, 2017.
This course is available for Semester 2, 2017.
Fees and charges

Please contact the college to receive an indicative price for this course.

North Regional TAFE’s indicative fees for 2017 are available here. These fees are indicative for local students enrolling full-time in government funded courses in 2017. Your fees will be calculated from your individual circumstances at the time of enrolment. Concessions (for eligible courses at certificate levels I to IV) and annual course fee caps may apply. Other charges may apply. Please view the Department of Training and Workforce Development's course fees rate document for further fee information.

VET STUDENT LOANS
If you are studying or plan to study a diploma or advanced diploma, you may be eligible to take advantage of VET Student Loans. VET Student Loans is an Australian Government driven loan scheme that allows you to study now, but pay tuition fees later – once you're qualified and earning an income. Click here for more information about VET Student Loans.

International students
Fees, charges, available locations, applications, and enrolment procedures for international students are different to those applicable to local students. For information on international student fees and application, please visit the TAFE International WA website.
Units

Core Units
Unit Title National ID Unit of Study
Apply point-of-sale handling proceduresSIRXCCS201WD947
Apply safe work practicesSIRXWHS101WD998
Communicate in the workplace to support team and customer outcomesSIRXCOM101WD958
Interact with customersSIRXCCS202WD948
Minimise lossSIRXRSK201WD981
Operate retail technologySIRXICT001AS6136
Organise and maintain work areasSIRXCLM101WD956
Work effectively in a customer service environmentSIRXIND101WD965
Elective Units
Unit Title National ID Unit of Study
Advise on products and servicesSIRXSLS002AS6192
Balance and secure point-of-sale terminalSIRXFIN201WD960
Merchandise productsSIRXMER201WD969
Plan, create and maintain displaysSIRXMER202WD970
Recommend hair, beauty and cosmetic products and servicesSIRXRPK002AS6186
Sell products and servicesSIRXSLS201WD983
How to apply
Important information
Enquire now
Call us
Email us

Course enquiry

For most qualifications, you can enrol anytime. You can enrol over the phone by calling 1300 996 573, or in-person at your nearest North Regional TAFE campus.

Entrance Requirements

School Leaver Non-School Leaver AQF
OLNA or NAPLAN 9 Band 8C Grades in Year 10 English and Maths or equivalentCertificate I or Certificate II

For most qualifications, you can enrol anytime. You can enrol over the phone by calling 1300 996 573, or in-person at your nearest North Regional TAFE campus.

Entrance Requirements

School Leaver Non-School Leaver AQF OLNA or NAPLAN 9 Band 8C Grades in Year 10 English and Maths or equivalentCertificate I or Certificate II

Links

Page last updated September 21, 2017