Business

This course teaches best practices in customer service, communication, and strategies to overcome business challenges. 

Students will learn how to effectively manage resources and schedules while improving their digital literacy and numeracy skills. This course also develops...

In response to industry needs, this course focuses on transferrable skills in reading, writing and communication, as well as operating efficiently in a digital environment. 

This course covers digital communication and report-writing, ...

Successful completion of this Qualification will provide students with the skills to manage business operations effectively, as well as lead and support a team of staff. 

Topics will be themed around operational planning and budgeting, team management and business sustainability....

You will learn about best practices for communication, inclusivity, problem solving and stress management.

This course covers the planning and scheduling of works, procurement processes, digital and literary competency in...

The Business Ready Skill Set will give you the skills and knowledge required to deliver all aspects of customer service including how to create a relationship with customers, identify their needs, deliver services or products and process customer feedback. You'll also learn how to use business...

This skill set is crafted for individuals aiming to fulfil competency standards in a diverse array of digital literacy skills, encompassing essential areas such as basic computing, effective web searching, and proficiency in fundamental application software.

Participants will gain insights into various aspects such as taxation regulations, strategies for optimising superannuation funds, and the importance of insurance coverage. Through interactive modules and practical examples, learners will develop the necessary skills to make informed financial...

The course covers:

• fire types
• types of extinguisher and how to use them
• fire blankets
• fire hose reels and lighting real fires and using the equipment.

For the practical component, students get to use CO2 and dry powder extinguishers as well as fire...

At the completion of this course you should be able to:

• modify Excel options
• ...

You will learn a range of techniques to work with worksheets and at the completion of this course you should be able to:

• apply a variety of page setup techniques
• apply borders to cells and ranges in a worksheet
• understand and use formula cell referencing
• use...