-
Courses
-
Industries
- Aerospace, Maritime and Logistics
- Agriculture, Animals, Science and the Environment
- Automotive
- Building and Construction
- Business and Finance
- Creative Industries
- Education and Community Services
- Engineering and Mining
- English, Languages and Foundation Studies
- Health, Beauty and Fitness
- Hospitality, Tourism and Events
- Information Technology, Library and Digital
SEARCH COURSES
I don't actually know what I want to study. Show me everything. -
Industries
- Future students
- Current students
-
Short courses
-
Industries
- Aerospace, Maritime and Logistics
- Agriculture, Animals, Science and the Environment
- Automotive
- Building and Construction
- Business and Finance
- Creative Industries
- Education and Community Services
- Engineering and Mining
- English, Languages and Foundation Studies
- Health, Beauty and Fitness
- Hospitality, Tourism and Events
- Information Technology, Library and Digital
- Short course/skill set calendars
SEARCH COURSES
I don't actually know what I want to study. Show me everything. -
Industries
- Employers
-
Campuses
Business Ready Skill Set
State ID: AE137
Be business ready!
Almost every business has an office — and there's no shortage of job opportunities here! From administration work through to customer service, using business technology, dealing with accounts and finances through to digital marketing — you just need to be skills ready!
The Business Ready skill set will give you the skills and knowledge required to deliver all aspects of customer service including how to create a relationship with customers, identify their needs, deliver services or products and process customer feedback. You'll also learn how to use business technology and produce business documents, follow work health and safety (WHS) and emergency procedures and instructions, and use computer software and organise electronic information and data.
If you meet the fee free eligibility criteria for this course, please enrol in the Business Ready Skill Set (Fee Free).
This course is part of the Lower fees, local skills initiative, allowing you to pay just half of the standard course fees for training in 2020-21.
The following people will be eligible for the $400 annual course fees cap under Lower fees, local skills.
- Persons aged 15—24 years at the time of enrolment (excluding students enrolled at school)
- Persons and dependents of persons receiving JobKeeper payment
- Persons and dependents of persons in receipt of services from one of the following Commonwealth support or employment services programs:
- Jobactive
- Online Employment Services
- ParentsNext
- Persons and dependents of persons receiving the Youth Allowance, AUSTUDY or ABSTUDY
- Persons and dependents of persons holding:
- a pensioner concession card or Health Care Card; or
- a Repatriation Health Benefits Card issued by the Department of Veterans' Affairs
- Dependents of persons who are inmates of a custodial institution
Please note that only course fees are half price for the Lower fees, local skills qualifications. You may be required to pay other fees that apply to your course. For more details about how the half price course fees and annual fees cap work, please read our FAQs or contact us.
This is a targeted skill set related to the Skills Ready program, which is aimed at rebuilding our local businesses and communities with free and reduced-price training.
Study pathway
How to apply
Study pathway
This skill set provides a pathway to a number of nationally recognised qualifications, some of which are half price under the Lower fees, local skills initiative. Find out more by clicking the courses below.
How to apply
To apply please contact North Regional TAFE on 1300 996 573, email info@nrtafe.wa.edu.au, drop into your local campus, or complete the online Course enquiry form at the bottom of the page.
Delivery location, important dates and study options
This course is currently undergoing scheduling to meet community demand. Course dates, locations and study modes will be available shortly. Please check back soon, complete the course enquiry form below or contact our Client Services Team for more information.