COVID-19 updates
,
Home | Courses | Certificate II in Tourism

SIT20116 Certificate II in Tourism

National ID: SIT20116 | State ID: AZV4

Seeking a career that can take you places? A qualification in the tourism industry could land you employment anywhere in the world!

The Certificate II in Tourism is an entry-level qualification providing participants with foundation knowledge of the tourism industry. Throughout this course participants will gain basic skills in customer service, best practices for researching tourism information, how the industry works and an overview of its different sectors.

This course provides an entry into the tourism industry and is suitable to undertake as part of a traineeship, either through school or a workplace.

This course is available at other campus locations upon request.

Job opportunities

Study pathway

How to apply

Job opportunities
  • Office assistant for a tour operator
  • Receptionist/office assistant for a professional conference organiser or event management business
  • Receptionist/office assistant in a travel agency
  • Retail sales assistant
Study pathway
Certificate III in Tourism
How to apply
Local student - all study modes

For most courses at North Regional TAFE, you can enrol anytime. Please visit our Apply and Enrol page, contact us on 1300 996 573, email info@nrtafe.wa.edu.au or drop into your local campus.

Apprenticeships and traineeships

To undertake an apprenticeship or traineeship, you must be engaged in a training contract with an employer. To find out more about apprenticeships and traineeships, please click here.

High school students

Please visit our VET delivered to secondary students page by clicking here.

International students

Please apply through TAFE International Western Australia (TIWA) by clicking here.

Delivery location, important dates and study options

Available all year

Qualification details

Overview

Fees and charges

Units

Overview
Duration 6 months
When Available all year
Where Broome Campus
How Distance learning + workplace
Full-time
Part-time
Apply now
Ready to apply for this course? Check out the apply and enrol page for more information.
Print course study plan

Course enquiry

Page last updated July 07, 2020

Global settings

Show slider overlay
Global contact number 1300 996 573
RTO code 52788
TEQSA code  
Global email address info@nrtafe.wa.edu.au
facebook link https://www.facebook.com/NorthRegionalTAFE/
Twitter link https://twitter.com/NRTAFE
Instragram link https://www.instagram.com/northregionaltafe/
LinkedIn https://linkedin.com/company/northregionaltafe
YouTube https://www.youtube.com/channel/UCJMBY3c3qPekxbfse2a3Jqw
Pinterest  
Google+  
Semester: first block text Available this semester
Semester: second block text Available next semester
Aerospace, Maritime and Logistics
Maritime Studies
Title: Certificate I in Maritime Operations (Coxswain Grade 2 Near Coastal)
Aerospace, Maritime and Logistics
Logistics and Warehousing
Title: Certificate II in Logistics
Aerospace, Maritime and Logistics
Maritime Studies
Title: Master 24 Ship Knowledge Skill Set
Aerospace, Maritime and Logistics
Maritime Studies
Title: Coxswain Navigation Skill Set
Aerospace, Maritime and Logistics
Maritime Studies
Title: Certificate II in Maritime Operations (Coxswain Grade 1 Near Coastal)
Aerospace, Maritime and Logistics
Maritime Studies
Title: Coxswain Vessel Operations and Environmental Practice Skill Set
Aerospace, Maritime and Logistics
Logistics and Warehousing
Title: Enterprise Safety Skill Set
Aerospace, Maritime and Logistics
Maritime Studies
Title: Elements of Shipboard Safety (ESS) Skill Set
Aerospace, Maritime and Logistics
Maritime Studies
Title: Marine Radio Skill Set
Aerospace, Maritime and Logistics
Maritime Studies
Title: Marine Engine Driver (MED 2) Skill Set
Aerospace, Maritime and Logistics
Logistics and Warehousing
Title: Certificate II in Warehousing Operations
Aerospace, Maritime and Logistics
Maritime Studies
Title: Master 24 Navigation Watchkeeping Skill Set
Aerospace, Maritime and Logistics
Logistics and Warehousing
Title: Logistics - Dangerous Goods Awareness Advanced Skill Set
Aerospace, Maritime and Logistics
Maritime Studies
Title: Coxswain Engineering Skill Set
Aerospace, Maritime and Logistics
Maritime Studies
Title: Certificate IV in Maritime Operations (Master up to 35 metres Near Coastal)
Aerospace, Maritime and Logistics
Aged Care, Logistics and Warehousing
Title: Logistics and Warehousing Skill Set (Fee Free)
Aerospace, Maritime and Logistics
Logistics and Warehousing
Title: Logistics - Dangerous Goods Awareness Skill Set
Aerospace, Maritime and Logistics
Logistics and Warehousing
Title: Certificate III in Logistics
Aerospace, Maritime and Logistics
Aged Care, Logistics and Warehousing
Title: Logistics and Warehousing Skill Set
Aerospace, Maritime and Logistics
Maritime Studies
Title: Certificate III in Maritime Operations (Marine Engine Driver Grade 2 Near Coastal)
Aerospace, Maritime and Logistics
Logistics and Warehousing
Title: Principles of Logistics Skill Set
Aerospace, Maritime and Logistics
Aquaculture
Title: Certificate III in Aquaculture
Aerospace, Maritime and Logistics
Maritime Studies
Title: Certificate III in Maritime Operations (Master up to 24 metres Near Coastal)
Aerospace, Maritime and Logistics
Aquaculture
Title: Certificate I in Aquaculture
Aerospace, Maritime and Logistics
Maritime Studies
Title: Master 24 Seamanship Skill Set
Aerospace, Maritime and Logistics
Logistics and Warehousing
Title: Social Diversity & Communication Skill Set
Automotive
Heavy Automotive Plant
Title: Certificate III in Heavy Commercial Vehicle Mechanical Technology
Automotive
Vehicle Servicing
Title: Certificate II in Automotive Air Conditioning Technology
Automotive
Vehicle Servicing
Title: Certificate II in Automotive Servicing Technology
Automotive
Vehicle Servicing
Title: Certificate II in Automotive Tyre Servicing Technology
Automotive
Vehicle Servicing
Title: Certificate III in Light Vehicle Mechanical Technology
Automotive
Vehicle Servicing
Title: Certificate II in Automotive Vocational Preparation
Automotive
Vehicle Servicing
Title: Certificate I in Automotive Vocational Preparation
Agriculture, Animals, Science and the Environment
Agriculture
Title: Certificate IV in Agriculture
Agriculture, Animals, Science and the Environment
Horticulture and Conservation
Title: Certificate II in Horticulture
Agriculture, Animals, Science and the Environment
Agriculture
Title: AusChem Skill Set
Agriculture, Animals, Science and the Environment
Conservation and Land Management
Title: Diploma of Conservation and Land Management
Agriculture, Animals, Science and the Environment
Conservation and Land Management
Title: Chainsaw Skill Set - Kimberley
Agriculture, Animals, Science and the Environment
Conservation and Land Management
Title: Certificate IV in Conservation and Land Management
Agriculture, Animals, Science and the Environment
Agriculture
Title: Certificate II in Agriculture
Agriculture, Animals, Science and the Environment
Conservation and Land Management
Title: 4WD Training Skill Set
Agriculture, Animals, Science and the Environment
Conservation and Land Management
Title: Chainsaw Skill Set - Pilbara
Agriculture, Animals, Science and the Environment
Horticulture and Conservation
Title: Certificate III in Horticulture
Agriculture, Animals, Science and the Environment
Conservation and Land Management
Title: Chemical Handling Skill Set
Agriculture, Animals, Science and the Environment
Agriculture
Title: Certificate III in Agriculture
Agriculture, Animals, Science and the Environment
Aquaculture
Title: Certificate II in Aquaculture
Agriculture, Animals, Science and the Environment
Agriculture
Title: Work in Agriculture Skill Set
Agriculture, Animals, Science and the Environment
Conservation and Land Management
Title: Certificate II in Conservation and Land Management
Agriculture, Animals, Science and the Environment
Agriculture
Title: Certificate II in Rural Operations
Agriculture, Animals, Science and the Environment
Horticulture and Conservation
Title: Dry Season Veggies Skill Set
Agriculture, Animals, Science and the Environment
Conservation and Land Management
Title: Snake Handling
Agriculture, Animals, Science and the Environment
Conservation and Land Management
Title: Certificate I in Conservation and Land Management
Agriculture, Animals, Science and the Environment
Conservation and Land Management
Title: Certificate III in Conservation and Land Management
Business and Finance
Business
Title: Diploma of Business Administration
Business and Finance
Business
Title: Introduction to Computers Skill Set
Business and Finance
Business
Title: Fire Warden
Business and Finance
Business
Title: Certificate IV in Business
Business and Finance
Business
Title: Certificate IV in Business Administration
Business and Finance
Management
Title: Diploma of Leadership and Management
Business and Finance
Human Resources
Title: Diploma of Human Resources Management
Business and Finance
Human Resources
Title: Certificate IV in Human Resources
Business and Finance
Management
Title: Diploma of Project Management
Business and Finance
Business
Title: XERO Bookeeping Skill Set
Business and Finance
Management
Title: Certificate IV in Leadership and Management
Business and Finance
Quality Auditing
Title: Diploma of Quality Auditing
Business and Finance
Business
Title: Microsoft Word Introduction Skill Set
Business and Finance
Accounting and Bookkeeping
Title: Certificate III in Accounts Administration
Business and Finance
Business
Title: Microsoft Excel Advanced Skill Set
Business and Finance
Work Health and Safety
Title: Diploma of Work Health and Safety
Business and Finance
Business
Title: Business Ready Skill Set
Business and Finance
Business
Title: Microsoft Excel Introduction Skill Set
Business and Finance
Business
Title: Certificate III in Business
Business and Finance
Business
Title: MYOB Introduction Skill Set
Business and Finance
Business
Title: Microsoft Word Intermediate Skill Set
Business and Finance
Business
Title: Certificate IV in New Small Business
Business and Finance
Accounting and Bookkeeping
Title: Diploma of Accounting
Business and Finance
Business
Title: Certificate II in Business
Business and Finance
Business
Title: Certificate III in Business Administration
Business and Finance
Business
Title: Operating a Small Business Skill Set (Fee Free)
Business and Finance
Management
Title: Certificate IV in Project Management Practice
Business and Finance
Work Health and Safety
Title: Work Health & Safety Representatives Refresher
Business and Finance
Business
Title: Work in Agriculture Skill Set (Fee Free)
Business and Finance
Business
Title: Manage Work Priorities Skill Set
Business and Finance
Work Health and Safety
Title: Work Health & Safety Representatives Course
Business and Finance
Work Health and Safety
Title: Certificate III in Work Health and Safety
Business and Finance
Business
Title: Operating a Small Business Skill Set
Business and Finance
Business
Title: Microsoft Excel Intermediate Skill Set
Business and Finance
Business
Title: Certificate I in Business
Business and Finance
Accounting and Bookkeeping
Title: Certificate IV in Accounting and Bookkeeping
Business and Finance
Business
Title: Diploma of Business
Building and Construction
Civil Construction
Title: Working Safely at Heights Skill Set
Building and Construction
Civil Construction
Title: Dogging Skill Set
Building and Construction
Electrical and Electrotechnology
Title: Certificate III in Electrotechnology Electrician
Building and Construction
Work Health and Safety
Title: Working in Confined Spaces Skill Set
Building and Construction
Civil Construction
Title: Traffic Management Skill Set
Building and Construction
Electrical and Electrotechnology
Title: Tag and Test Electrical Appliances Skill Set
Building and Construction
Civil Construction
Title: Gas Test Atmospheres Skill Set
Building and Construction
General Construction
Title: Certificate II in Building and Construction (Pathway - Trades)
Building and Construction
Civil Construction, Logistics and Warehousing
Title: Work Safety in Construction Skill Set (Fee Free)
Building and Construction
Civil Construction
Title: Forklift Skill Set
Building and Construction
Civil Construction, Logistics and Warehousing
Title: Work Safety in Construction Skill Set
Building and Construction
Civil Construction
Title: Certificate II in Civil Construction
Building and Construction
Carpentry and Joinery (Furniture Trades)
Title: Certificate III in Carpentry
Building and Construction
Civil Construction
Title: Grader Operations Skill Set
Building and Construction
Civil Construction, Logistics and Warehousing
Title: Work in Civil Construction Skill Set (Fee Free)
Building and Construction
Carpentry and Joinery (Furniture Trades)
Title: Certificate III in Carpentry and Joinery
Building and Construction
Civil Construction, Logistics and Warehousing
Title: Work in Civil Construction Skill Set
Building and Construction
General Construction
Title: Certificate II in Construction
Building and Construction
Civil Construction
Title: Skid Steer Loader Operations Skill Set
Building and Construction
Civil Construction
Title: Certificate III in Civil Construction Plant Operations
Building and Construction
General Construction
Title: Certificate II in Construction Pathways
Building and Construction
Building
Title: Traffic Management Refresher
Building and Construction
Carpentry and Joinery (Furniture Trades)
Title: White Card Skill Set
Building and Construction
General Construction
Title: Certificate I in Construction
Building and Construction
Electrical and Electrotechnology
Title: Certificate II in Electronic Assembly
Building and Construction
Civil Construction
Title: Roller Skill Set
Building and Construction
General Construction
Title: Restricted Asbestos Removal - Kimberley
Creative Industries
Visual Arts
Title: Painting Skill Set
Creative Industries
Visual Arts
Title: Certificate I in Visual Arts
Creative Industries
Visual Arts
Title: Making Marks on Paper Beginners Skill Set
Creative Industries
Visual Arts
Title: Certificate II in Aboriginal and Torres Strait Islander Cultural Arts
Creative Industries
Music
Title: Certificate II in Music Industry
Creative Industries
Visual Arts
Title: Certificate II in Visual Arts
Creative Industries
Music
Title: Diploma of Music Industry
Creative Industries
Visual Arts
Title: Certificate III in Aboriginal and Torres Strait Islander Cultural Arts
Creative Industries
Visual Arts
Title: Art Therapy Skill Set
Creative Industries
Music
Title: Certificate IV in Music Industry
Creative Industries
Visual Arts
Title: Certificate III in Arts Administration
Creative Industries
Music
Title: Certificate III in Music Industry
Creative Industries
Visual Arts
Title: Certificate III in Visual Arts
Creative Industries
Visual Arts
Title: Certificate IV in Visual Arts
Engineering and Mining
Engineering
Title: Certificate I in Engineering
Engineering and Mining
Mining
Title: Certificate I in Resources and Infrastructure Operations
Engineering and Mining
Engineering
Title: Certificate II in Engineering
Engineering and Mining
Engineering
Title: Certificate II in Engineering Pathways
Engineering and Mining
Mining
Title: Certificate II in Resources and Infrastructure Work Preparation
Engineering and Mining
Engineering
Title: Certificate III in Engineering - Fabrication Trade
Engineering and Mining
Engineering
Title: Certificate III in Engineering - Industrial Electrician
Engineering and Mining
Engineering
Title: Certificate III in Engineering - Mechanical Trade
Engineering and Mining
Engineering
Title: Certificate IV in Engineering
English, Languages and Foundation Studies
General Education
Title: Certificate I in Gaining Access to Training and Employment (GATE)
English, Languages and Foundation Studies
General Education
Title: Certificate I in Industrial Skills (Entry Level Training)
English, Languages and Foundation Studies
General Education
Title: Certificate I in General Education for Adults
English, Languages and Foundation Studies
General Education
Title: Certificate I in General Education for Adults (Introductory)
English, Languages and Foundation Studies
General Education
Title: Certificate I in Leadership
English, Languages and Foundation Studies
General Education
Title: Certificate II in General Education for Adults
English, Languages and Foundation Studies
General Education
Title: Certificate II in Leadership
English, Languages and Foundation Studies
General Education
Title: Course in Gaining Access to Training and Employment (GATE) (Introductory)
English, Languages and Foundation Studies
General Education
Title: Course in Initial General Education for Adults
Education and Community Services
Early Childhood Education and Care
Title: Certificate III in Early Childhood Education and Care
Education and Community Services
Community Services
Title: Diploma of Community Services
Education and Community Services
Education Services
Title: Certificate III in Education Support
Education and Community Services
Community Services
Title: Certificate IV in Community Services
Education and Community Services
Early Childhood Education and Care
Title: Diploma of Early Childhood Education and Care
Education and Community Services
Aged Care
Title: Certificate III in Individual Support (Ageing)
Education and Community Services
Community Services
Title: Work in Community Care Skill Set (Fee Free)
Education and Community Services
Disability Services
Title: Certificate III in Individual Support (Disability)
Education and Community Services
Education Services
Title: Certificate IV in Education Support
Education and Community Services
Community Services
Title: Work in Community Care Skill Set
Education and Community Services
Community Services
Title: Certificate III in Individual Support (Home and Community)
Education and Community Services
Aged Care
Title: Provide Individual Support Skill Set (Fee Free)
Education and Community Services
Disability Services
Title: Certificate II in Introduction to Disability Care
Education and Community Services
Aged Care, Disability Services
Title: Certificate III in Individual Support
Education and Community Services
Aged Care
Title: Provide Individual Support Skill Set
Education and Community Services
Aged Care
Title: Certificate II in Introduction to Aged Care
Education and Community Services
Community Services
Title: Certificate II in Community Services
Education and Community Services
Education Services
Title: Enterprise Trainer - Presenting Skill Set
Education and Community Services
Education Services
Title: Certificate IV in Training and Assessment
Education and Community Services
Community Services
Title: Certificate IV in Youth Work
Education and Community Services
Community Services
Title: Certificate III in Community Services
Education and Community Services
Aged Care
Title: Certificate IV in Ageing Support
Health, Beauty and Fitness
Beauty Therapy
Title: Certificate III in Beauty Services
Health, Beauty and Fitness
Enrolled Nursing
Title: Diploma of Nursing
Health, Beauty and Fitness
Health Services
Title: Intravenous (IV) Administration Skill Set
Health, Beauty and Fitness
Health Services
Title: Infection Control Skill Set
Health, Beauty and Fitness
Health Services
Title: Infection Control Skill Set (Transport and Logistics)
Health, Beauty and Fitness
Fitness
Title: Certificate III in Fitness
Health, Beauty and Fitness
Health Services
Title: Infection Control Skill Set (Retail)
Health, Beauty and Fitness
Hairdressing
Title: Certificate III in Hairdressing
Health, Beauty and Fitness
Health Services
Title: Infection Control Skill Set (Food Handling)
Health, Beauty and Fitness
Health Services
Title: First Aid Skill Set
Health, Beauty and Fitness
Health Services
Title: Entry into Care Roles Skill Set
Health, Beauty and Fitness
Sport Development
Title: Certificate III in Sport and Recreation
Health, Beauty and Fitness
Beauty Therapy
Title: Certificate IV in Beauty Therapy
Health, Beauty and Fitness
Fitness
Title: Certificate IV in Fitness
Health, Beauty and Fitness
Sport Development
Title: Certificate IV in Sport and Recreation
Health, Beauty and Fitness
Beauty Therapy
Title: Certificate II in Retail Cosmetics
Health, Beauty and Fitness
Health Services
Title: COVID-19 Direct Care Skill Set
Health, Beauty and Fitness
Health Services
Title: Provide Cardiopulmonary Resuscitation (CPR) Skill Set
Health, Beauty and Fitness
Hairdressing
Title: Certificate II in Salon Assistant
Health, Beauty and Fitness
Health Services
Title: Mental Health First Aid
Health, Beauty and Fitness
Sport Development
Title: Certificate II in Sport and Recreation
Hospitality, Tourism and Events
Hospitality
Title: Hospitality Service Skill Set (Fee Free)
Hospitality, Tourism and Events
Tourism and Travel
Title: Certificate II in Tourism
Hospitality, Tourism and Events
Hospitality
Title: Hospitality Service Skill Set
Hospitality, Tourism and Events
Commercial Cookery
Title: Certificate III in Commercial Cookery
Hospitality, Tourism and Events
Tourism and Travel
Title: Certificate III in Guiding
Hospitality, Tourism and Events
Hospitality
Title: Certificate III in Hospitality
Hospitality, Tourism and Events
Tourism and Travel
Title: Certificate I in Tourism (Australian Indigenous Culture)
Hospitality, Tourism and Events
Hospitality
Title: Work in Hospitality Skill Set (Fee Free)
Hospitality, Tourism and Events
Hospitality
Title: Certificate I in Hospitality
Hospitality, Tourism and Events
Tourism and Travel
Title: Certificate III in Tourism
Hospitality, Tourism and Events
Hospitality
Title: Work in Hospitality Skill Set
Hospitality, Tourism and Events
Hospitality
Title: Certificate II in Hospitality
Hospitality, Tourism and Events
Commercial Cookery
Title: Certificate II in Kitchen Operations
Hospitality, Tourism and Events
Hospitality
Title: Barista Skill Set
Hospitality, Tourism and Events
Hospitality
Title: Certificate IV in Hospitality
Hospitality, Tourism and Events
Commercial Cookery
Title: Commercial Kitchen Skill Set (Fee Free)
Hospitality, Tourism and Events
Hospitality
Title: Customer Service Skill Set (Fee Free)
Hospitality, Tourism and Events
Hospitality
Title: Diploma of Hospitality Management
Hospitality, Tourism and Events
Hospitality
Title: Responsible Service of Alcohol (RSA) Skill Set
Hospitality, Tourism and Events
Commercial Cookery
Title: Commercial Kitchen Skill Set
Hospitality, Tourism and Events
Hospitality
Title: Customer Service Skill Set
Hospitality, Tourism and Events
Tourism and Travel
Title: Diploma of Travel and Tourism Management
Hospitality, Tourism and Events
Hospitality
Title: Food Safety Supervision
Information Technology, Library and Digital
General IT
Title: Introduction to Cyber Security
Information Technology, Library and Digital
General IT
Title: Introduction to Cybersecurity Skill Set (Fee Free)
Information Technology, Library and Digital
General IT
Title: Introduction to Cybersecurity Skill Set
Information Technology, Library and Digital
General IT
Title: Certificate I in Information, Digital Media and Technology
Information Technology, Library and Digital
General IT
Title: Certificate III in Information, Digital Media and Technology
Information Technology, Library and Digital
General IT
Title: Certificate II in Information, Digital Media and Technology