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Home | Courses | Certificate II in Tourism

SIT20116 Certificate II in Tourism

National ID: SIT20116 | State ID: AZV4

Seeking a career that can take you places? A qualification in the tourism industry could land you employment anywhere in the world!

The Certificate II in Tourism is an entry-level qualification providing participants with foundation knowledge of the tourism industry. Throughout this course participants will gain basic skills in customer service, best practices for researching tourism information, how the industry works and an overview of its different sectors.

This course provides an entry into the tourism industry and is suitable to undertake as part of a traineeship, either through school or a workplace.

This course is available at other campus locations upon request.

Job opportunities

Study pathway

How to apply

Job opportunities
  • Office assistant for a tour operator
  • Receptionist/office assistant for a professional conference organiser or event management business
  • Receptionist/office assistant in a travel agency
  • Retail sales assistant
How to apply
Local student - all study modes

For most courses at North Regional TAFE, you can enrol anytime. Please visit our Apply and Enrol page, contact us on 1300 996 573, email or drop into your local campus.

Apprenticeships and traineeships

To undertake an apprenticeship or traineeship, you must be engaged in a training contract with an employer. To find out more about apprenticeships and traineeships, please click here.

High school students

Please visit our VET delivered to secondary students page by clicking here.

International students

Please apply through TAFE International Western Australia (TIWA) by clicking here.

Delivery location, important dates and study options

Available all year

Qualification details


Fees and charges


Duration 6 months
When Available all year
Where Broome Campus
Kununurra Campus
How Distance learning
On the job/on location
Online learning – flexible/self-paced
Apply now
Ready to apply for this course? Check out the apply and enrol page for more information.

Course enquiry

Page last updated November 26, 2020