Unlock your potential in the growing tourism industry.
Have you always dreamed of exploring the world, meeting new people and learning new cultures... all while getting paid? This qualification prepares you for a career as a tour guide on a range of topics and industries and is suitable for history buffs through to adventure thrill seekers.
Throughout this course, you will learn how to source and use information on the tourism industry, provide a high level of service to customers, display social and cultural sensitivity and participate in safe work practices. You will also have the opportunity to specialise in your tourism stream of choice: visitor services, tour guiding or hospitality.
Image: Tourism WA
Throughout this course, you will gain skills in:
- Sourcing and using information on the tourism and travel industry
- Interacting with customers
- Showing social and cultural sensitivity
- Participating in safe work practices
You will also gain specific skills in your tourism stream of choice: visitor services, tour guiding or hospitality.
- You are working in the tourism industry and wish to elevate your skills and knowledge
- You are passionate about tourism
- You are a tour operator, work in a visitor information centre or on cultural and heritage sites
- You are a small tourism business owner
This course remains FEE FREE in 2024! The course fees are 100 per cent subsidised by the WA State Government for WA residents.
Some eligibility conditions apply for the free training, and other fees may apply for some courses. Please see the FAQs on our Skills Ready page for further information.
Not all units and study modes are offered at all campuses. Please check with your local campus.
Core
| National ID | Unit title |
|---|
| SITTIND001 | Source and use information on the tourism and travel industry |
| SITXCCS006 | Provide service to customers |
| SITXCOM002 | Show social and cultural sensitivity |
| SITXWHS001 | Participate in safe work practices |
Elective
| National ID | Unit title |
|---|
| BSBITU306 | Design and produce business documents |
| BSBWOR203 | Work effectively with others |
| SITTGDE001 | Interpret aspects of local Australian Indigenous culture |
| SITTGDE002 | Work as a guide |
| SITTGDE004 | Lead tour groups |
| SITTGDE005 | Prepare and present tour commentaries or activities |
| SITTGDE006 | Develop and maintain the general and regional knowledge required by guides |
| SITTGDE007 | Research and share general information on Australian Indigenous cultures |
| SITTTSL001 | Operate online information systems |
| SITTTSL002 | Access and interpret product information |
| SITTTSL005 | Sell tourism products and services |
| SITTTSL006 | Prepare quotations |
| SITTTSL007 | Process reservations |
| SITTTSL008 | Book supplier products and services |
| SITXCOM001 | Source and present information |
This qualification prepares you for roles such as:
- Tourism guide in a range of subindustries including adventure tourism, marine, cultural, historical, interpretive
- Visitor information officer
- Museum attendant
- Customer services agent
- Operations consultant
Job titles and qualification requirements may vary between organisations.
For more information about job and career pathways, visit JobOutlook(opens in a new tab) or Jobs and Skills WA(opens in a new tab) .
Traineeship
|
|
Tuition fee* |
Resource fee |
Total fee |
|
General |
Tuition FREE |
$160.05 |
$160.05 |
|
Concession |
Tuition FREE |
$160.05 |
$160.05 |
On Campus
|
|
Tuition fee* |
Resource fee |
Total fee |
|
General |
Tuition FREE |
$160.05 |
$160.05 |
|
Concession |
Tuition FREE |
$160.05 |
$160.05 |
Our estimated fees are based on:
- Full time study in 2023
- A selection of elective units designed to meet local industry demand for skills (different unit selections will attract different fees)
- For more information regarding eligibility and fees, please visit DTWD website
These fees are estimates only and depend on your eligibility for government funding, concession rates, the units you choose to study or seek to be recognised under Recognition of Prior Learning (RPL). Additional resource, material and/or equipment costs may apply. Visit our Fees and Charges page for more information, including on consumer rights.