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SIT30116 Certificate III in Tourism

National ID: SIT30116 State ID: AZV7
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Unlock your potential in the growing tourism industry. 

Have you always dreamed of exploring the world, meeting new people and learning new cultures... all while getting paid? This qualification prepares you for a career as a tour guide on a range of topics and industries and is suitable for history buffs through to adventure thrill seekers. 

Throughout this course, you will learn how to source and use information on the tourism industry, provide a high level of service to customers, display social and cultural sensitivity and participate in safe work practices. You will also have the opportunity to specialise in your tourism stream of choice: visitor services, tour guiding or hospitality. 

Image: Tourism WA

Throughout this course, you will gain skills in: 

  • Sourcing and using information on the tourism and travel industry  
  • Interacting with customers  
  • Showing social and cultural sensitivity  
  • Participating in safe work practices

You will also gain specific skills in your tourism stream of choice: visitor services, tour guiding or hospitality.

  • You are working in the tourism industry and wish to elevate your skills and knowledge 
  • You are passionate about tourism 
  • You are a tour operator, work in a visitor information centre or on cultural and heritage sites 
  • You are a small tourism business owner 
Free

This course remains FEE FREE in 2024! The course fees are 100 per cent subsidised by the WA State Government for WA residents.

Some eligibility conditions apply for the free training, and other fees may apply for some courses. Please see the FAQs on our Skills Ready page for further information.

Not all units and study modes are offered at all campuses. Please check with your local campus.

Core

National ID Unit title
SITTIND001 Source and use information on the tourism and travel industry
SITXCCS006 Provide service to customers
SITXCOM002 Show social and cultural sensitivity
SITXWHS001 Participate in safe work practices

Elective

National ID Unit title
BSBITU306 Design and produce business documents
BSBWOR203 Work effectively with others
SITTGDE001 Interpret aspects of local Australian Indigenous culture
SITTGDE002 Work as a guide
SITTGDE004 Lead tour groups
SITTGDE005 Prepare and present tour commentaries or activities
SITTGDE006 Develop and maintain the general and regional knowledge required by guides
SITTGDE007 Research and share general information on Australian Indigenous cultures
SITTTSL001 Operate online information systems
SITTTSL002 Access and interpret product information
SITTTSL005 Sell tourism products and services
SITTTSL006 Prepare quotations
SITTTSL007 Process reservations
SITTTSL008 Book supplier products and services
SITXCOM001 Source and present information

This qualification prepares you for roles such as: 

  • Tourism guide in a range of subindustries including adventure tourism, marine, cultural, historical, interpretive 
  • Visitor information officer 
  • Museum attendant 
  • Customer services agent 
  • Operations consultant 

Job titles and qualification requirements may vary between organisations.

For more information about job and career pathways, visit JobOutlook(opens in a new tab)  or Jobs and Skills WA(opens in a new tab)

Traineeship

 

Tuition fee*

Resource fee

Total fee

General

Tuition FREE

$160.05

$160.05

Concession

Tuition FREE

$160.05

$160.05

 

On Campus

 

Tuition fee*

Resource fee

Total fee

General

Tuition FREE

$160.05

$160.05

Concession

Tuition FREE

$160.05

$160.05

Our estimated fees are based on:

  • Full time study in 2023
  • A selection of elective units designed to meet local industry demand for skills (different unit selections will attract different fees)
  • For more information regarding eligibility and fees, please visit DTWD website 

These fees are estimates only and depend on your eligibility for government funding, concession rates, the units you choose to study or seek to be recognised under Recognition of Prior Learning (RPL). Additional resource, material and/or equipment costs may apply. Visit our Fees and Charges page for more information, including on consumer rights.

Delivery locations and study options

Details
Duration 12 months
When Date: 2023
Where Broome Campus
Details
Duration 12 months
When Date: 2023
Where Broome Campus

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