Step into a supervisory role.
Take your hospitality career to the next level by gaining the skills to work in a supervisory role. The Certificate IV in Hospitality will teach you how to lead a team of staff by providing training and advice, maintaining a roster, managing diversity and addressing workplace conflicts.
You will also have the opportunity to build on your existing hospitality skills, in delivering effective food and beverage table service, preparing food and drinks and processing financial transactions.
Throughout this course, you will gain skills in:
- Effective hospitality service
- Food and beverage table service
- Processing financial transactions
- Responsible service of alcohol
- Preparing and serving coffee and non-alcoholic beverages
- Food preparation
- Safe food handling and cleanliness
- You seek a leadership role within the hospitality industry
- You wish to grow your skills in the hospitality industry
This qualification is directly aligned with priority industry areas where jobs are today, and into the future. As part of the state government Lower fees, local skills initiative, from 1 January 2020 through to 31 December 2025 you'll only pay half the tuition fees (plus resource fee) capped at $1,200; or $400 if you're aged 15—24 or eligible for a concession. For full details see our Half price courses page.
^ You will pay half price for the course fees on the Lower fees, local skills courses, however other fees may apply such as for resources that are specifically needed for your training.
Not all units and study modes are offered at all campuses. Please check with your local campus.
Core
| National ID | Unit title |
|---|
| BSBDIV501 | Manage diversity in the workplace |
| SITHIND004 | Work effectively in hospitality service |
| SITXCCS007 | Enhance customer service experiences |
| SITXCOM005 | Manage conflict |
| SITXFIN003 | Manage finances within a budget |
| SITXHRM001 | Coach others in job skills |
| SITXHRM003 | Lead and manage people |
| SITXMGT001 | Monitor work operations |
| SITXWHS003 | Implement and monitor work health and safety practices |
Elective
| National ID | Unit title |
|---|
| SITXFSA001 | Use hygienic practices for food safety |
| SITHFAB001 | Clean and tidy bar areas |
| SITHFAB002 | Provide responsible service of alcohol |
| SITHFAB004 | Prepare and serve non-alcoholic beverages |
| SITHFAB005 | Prepare and serve espresso coffee |
| SITHFAB014 | Provide table service of food and beverage |
| SITXFSA002 | Participate in safe food handling practices |
| SITXHRM002 | Roster staff |
| SITXFIN001 | Process financial transactions |
| SITHCCC001 | Use food preparation equipment |
| SITHCCC006 | Prepare appetisers and salads |
| SITHKOP002 | Plan and cost basic menus |
This qualification prepares you for roles such as:
- Bar/food and beverage/gaming supervisor
- Duty/shift manager
- Concierge
- Office supervisor/team leader
Job titles and qualification requirements may vary between organisations.
For more information about job and career pathways, visit JobOutlook(opens in a new tab) or Jobs and Skills WA(opens in a new tab) .
On campus
|
|
Tuition fee* |
Resource fee |
Total fee |
|
General |
$1,200.42 |
$302.10 |
$1,502.52 |
|
Concession |
$355.68 |
$302.10 |
$657.78 |
Online
|
|
Tuition fee* |
Resource fee |
Total fee |
|
General |
$1,200.42 |
$302.10 |
$1,502.52 |
|
Concession |
$355.68 |
$302.10 |
$657.78 |
Our estimated fees are based on:
- Full time study in 2023
- A selection of elective units designed to meet local industry demand for skills (different unit selections will attract different fees)
- For more information regarding eligibility and fees, please visit DTWD website
These fees are estimates only and depend on your eligibility for government funding, concession rates, the units you choose to study or seek to be recognised under Recognition of Prior Learning (RPL). Additional resource, material and/or equipment costs may apply. Visit our Fees and Charges page for more information, including on consumer rights.