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SIT50416 Diploma of Hospitality Management

National ID: SIT50416 State ID: AZW2
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Become a leader in your industry. 

Are you ready to take your career to the next level? This qualification has been designed for those who have substantial operational experience in the tourism and hospitality industry and are ready to step into a management role. 

Throughout this course, you will build on your existing hospitality knowledge while developing skills in planning, leading, implementing and monitoring staff and business operations. You will learn about operational planning, managing budgets, implementing regulatory requirements and work health and safety practices, and techniques for enhancing the overall customer experience. You will also learn how to lead a team of staff, prepare rosters and manage workplace conflict and diversity.  

As part of this course, you will complete a knowledge assessment and be observed completing pre-determined tasks on the job for each unit of study. 

Throughout this course, you will gain skills in:

  • Operational planning 
  • Managing customer service practices 
  • Enhancing customer service experiences 
  • Preparing, monitoring and managing budgets 
  • Leading and managing staff 
  • Rostering staff, managing conflict and workplace diversity 
  • Implementing regulatory requirements and work health and safety practices

You have operational experience in the hospitality industry and wish to progress into a management role.

It is recommended that you complete the Certificate II in Hospitality or Certificate III in Hospitality prior to entering this qualification. It is expected that you have workplace experience in operational hospitality duties.

An updated version of this qualification is being introduced in 2023. As we are committed to providing you with industry ready qualifications, new students will be enrolled into the latest version.

This qualification prepares you for roles such as:  

  • Banquet or function manager 
  • Bar, café or club manager 
  • Front office or gaming manager 
  • Sous chef 
  • Executive housekeeper 

Job titles and qualification requirements may vary between organisations.

For more information about job and career pathways, visit JobOutlook(opens in a new tab)  or Jobs and Skills WA.(opens in a new tab)

Delivery location, important dates and study options

This course is currently undergoing scheduling to meet community demand. Course dates, locations and study modes will be available shortly. Please check back soon, complete the course enquiry form below or contact our Client Services Team for more information.

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