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SIT50116 Diploma of Travel and Tourism Management

National ID: SIT50116 State ID: AZU0
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Your key to management in the tourism industry. 

Take your tourism career to the next level with leadership and management skills. If you already work in the tourism industry and seek to elevate your career as a departmental or small business manager, this could be the course for you. 

Throughout this course, you will combine your existing tourism and travel abilities with leadership skills, enabling you to operate independently, manage staff and make a range of operational business decisions. You will learn how to lead and manage staff and workplace operations, manage diversity and conflict, establish budgets, build business relationships and enhance customer service experiences. 

Become a leader in the flourishing tourism industry.

Throughout this course, you will gain skills in: 

  • Managing diversity in the workplace 
  • Sourcing and using information on the tourism and travel industry 
  • Enhancing customer service experiences 
  • Developing and managing quality customer service practices 
  • Leading and managing people and work operations 
  • Preparing, interpreting, managing and monitoring finances 
  • Establishing business relationships 
  • Implementing and monitoring work health and safety practices

You are an experienced tourism industry operator seeking to become a departmental or small business manager 

Not all units and study modes are offered at all campuses. Please check with your local campus.

An updated version of this qualification is being introduced in 2023. As we are committed to providing you with industry ready qualifications, new students will be enrolled into the latest version.

This qualification prepares you for roles such as: 

  • Departmental/small business manager in the travel and/or tourism industry 
  • Tour operations manager 
  • Travel agency manager 
  • Visitor information centre manager 
  • Sales manager 

Job titles and qualification requirements may vary between organisations.

For more information about job and career pathways, visit JobOutlook(opens in a new tab)  or Jobs and Skills WA(opens in a new tab) .

Delivery location, important dates and study options

This course is currently undergoing scheduling to meet community demand. Course dates, locations and study modes will be available shortly. Please check back soon, complete the course enquiry form below or contact our Client Services Team for more information.

Register your interest now