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Hospitality Service Skill Set

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Do you work in or want to get a job in hospitality?

With restrictions easing across WA, our hospitality industry is getting back into full busy mode and the jobs are out there! If you're keen to work in a restaurant, hotel, resort, club, bar or cafe environment, the Hospitality Service skill set is for you.

You'll learn about responsible service of alcohol (RSA), get some barista skills to use commercial machines and make a perfect espresso, communicating effectively and providing quality service to customers including the how to establish rapport with customers and determine and address customer needs, and responding and managing complaints. You'll also learn how to process cash and other payments using business technology, and reconcile takings at the end of the service period or day. The skill set also includes infection control and prevention procedures and food safety to ensure you're working safely.

Free

If you're aged 15—24 years (not at school), receiving the JobSeeker or JobKeeper payment, receiving Youth Allowance, AUSTUDY or ABSTUDY or holding a pensioner concession card, Health Care Card or a Repatriation Health Benefits Card issued by the Department of Veterans' Affairs, or a dependent of persons who are inmates of a custodial institution, you are eligible to enrol for free!

Skill-sets

This is a targeted skill set related to the Skills Ready program, which is aimed at rebuilding our local businesses and communities with free and reduced-price training. Other skill sets can be found on our Skill sets and short courses (opens in a new tab) page.

Skills Ready price

Full fee: $579.50
Concession: FREE for eligible students

Delivery locations and study options

Available all year

Details
When 12 April - 14 August, 2021
Where Fitzroy Crossing Campus
How On campus
Online/distance

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