Community Services

Community services workers work with individuals, groups and communities to identify what social, emotional, psychological, practical and other supports people need to deal with life’s difficulties and challenges. They encourage and assist people to access those services and advocate social justice. Community Service workers have a powerful effect on the lives of individuals and on the way our society deals with social changes, challenges and issues.

National ID State ID Title Qualification level Study mode Campus
CHC22015 AWJ7 Community Services Certificate II Face-to-face block delivery
Face-to-face classroom/campus delivery
Face-to-face off campus delivery
Full-time
Mixed mode
On the job/on location
Online learning – flexible/self-paced
Part-time
Broome Campus
Derby Campus
Fitzroy Crossing Campus
Halls Creek Campus
Karratha Campus
Kununurra Campus
Minurmarghali Mia (Roebourne) Campus
Newman Campus
Pundulmurra (South Hedland) Campus
Tom Price Campus
Wyndham Campus
Community services, com service, cert 2 com services, entry into com services, caring career

Make a real difference in peoples' lives.

The Certificate II in Community Services is an entry-level qualification, providing an introduction into the industry. Participants will learn how to work with local government and community organisations to identify needs, and then plan and develop appropriate services and facilities in order to meet those needs.

Participants will:

  • Gain an overall understanding of the community services sector
  • Learn about ethical behaviour
  • Develop skills in communication, information provision and processing
  • Learn how to provide administration support
  • Practice networking and providing group support

This course is available at other campus locations upon request.

lower fees local skills logo_0_0_0.png

This qualification is part of the Lower fees, local skills initiative, allowing students to pay just half of the standard course fees for training in 2020-21.  This course is offered at the below campuses, subject to minimum numbers being met. Other locations may be available by arrangement.

CHC32015 AWJ2 Community Services Certificate III Face-to-face block delivery
Face-to-face classroom/campus delivery
Face-to-face off campus delivery
Mixed mode
On the job/on location
Online learning – flexible/self-paced
Part-time
Broome Campus
Derby Campus
Fitzroy Crossing Campus
Halls Creek Campus
Karratha Campus
Kununurra Campus
Minurmarghali Mia (Roebourne) Campus
Newman Campus
Pundulmurra (South Hedland) Campus
Wyndham Campus
community care worker, welfare support worker, community services, comm services, cert 3 com services, com services, community

Make a real difference in peoples' lives.

The Certificate II in Community Services will provide participants with the practical skills and knowledge to work effectively with individuals and groups, in residential and community settings, to identify their needs and plan and develop appropriate services to meet those needs. Participants will learn about the community services sector including mental health, alcohol and other drug services, and domestic violence services.

Participants will gain skills in:

  • Effective communication
  • Gathering, maintaining and providing information
  • Advocacy and community development processes
  • Ethical behaviour
  • Legal responsibilities of community workers

As part of this qualification, participants will undertake a supervised or simulated work placement where they will be able to apply the skills and knowledge learned throughout the course.

This course is available at other campus locations upon request.

lower fees local skills logo_0_0_0.png

This qualification is part of the Lower fees, local skills initiative, allowing students to pay just half of the standard course fees for training in 2020-21.  This course is offered at the below campuses, subject to minimum numbers being met. Other locations may be available by arrangement.

CHC42015 AWL8 Community Services Certificate IV Face-to-face classroom/campus delivery
Face-to-face off campus delivery
Mixed mode
On the job/on location
Online learning – flexible/self-paced
Part-time
Broome Campus
Karratha Campus
Minurmarghali Mia (Roebourne) Campus
Newman Campus
Pundulmurra (South Hedland) Campus
Tom Price Campus
Community services, com services, comm services, cert 3 com services, welfare support, community care, support worker

Make a real difference in peoples' lives.

The Certificate IV in Community Services is suitable for those who already work in the community services sector and wish to build on their skills and knowledge. Participants will learn skills in advanced communication, group work, training, community information provision and program development.

Throughout the course, participants will learn how to design and deliver programs that are accessible and enhance community participation, and develop an understanding of the legal and ethical requirements for working in community services.

As part of this qualification students will undertake a supervised work placement where they will be able to apply the skills and knowledge learned throughout this course.

This course is available at other campus locations upon request.

CHC52015 AWM0 Community Services Diploma Face-to-face block delivery
Face-to-face classroom/campus delivery
Face-to-face off campus delivery
Mixed mode
On the job/on location
Online learning – flexible/self-paced
Part-time
Broome Campus
Karratha Campus
Minurmarghali Mia (Roebourne) Campus
Newman Campus
Pundulmurra (South Hedland) Campus
Tom Price Campus
Community care worker, com services, comm services, welfare worker, outreach officer, family support worker, dip com services, community services

Make a real difference in peoples' lives.

The Diploma of Community Services provides participants with the skills to develop, implement and evaluate programs, secure and manage funding, case-manage clients in a community services setting, and lead a community services team. This course can be completed in three sections - program development, case management, and team leadership - and is an affordable entry pathway into tertiary study in an approved Social Work degree.

As part of this qualification, participants will undertake a supervised 100 hours of work placement in order to apply the skills and knowledge learnt. A federal police clearance and Working with Children Check are required prior to placement.

Graduates are able to work in aged care homes, youth shelters, State Government Family and Community Service Agencies, youth centres, aboriginal communities, community centres and local councils.

This course is available at other campus locations upon request.

CHC33015-AA68 AA68 Individual Support (Home and Community) Certificate III Face-to-face block delivery
Face-to-face classroom/campus delivery
Face-to-face off campus delivery
Mixed mode
On the job/on location
Online learning – flexible/self-paced
Broome Campus
Derby Campus
Fitzroy Crossing Campus
Halls Creek Campus
Karratha Campus
Kununurra Campus
Minurmarghali Mia (Roebourne) Campus
Newman Campus
Pundulmurra (South Hedland) Campus
Tom Price Campus
Wyndham Campus
home and community care, community care, care assistant, home care, individual support, ind support, aged care

Make a positive difference in the lives of others.

Develop the skills to care for those within the home and community care sector through the Certificate III in Individual Support's specialised home and community stream.

Training is focussed on empowering and equipping students with the knowledge and competencies required of aged care workers to deliver individualised support to people in a home and community setting. Students will be taught how to use discretion and judgement when providing this support and to take ownership of tasks and outcomes.

Experienced lecturers will provide participants with a range of factual, technical and procedural knowledge, as well as expand on the theories behind the concepts and practices of person-centred support.

This course is available at other campus locations upon request.

lower fees local skills logo_0_0_0.png

This qualification is part of the Lower fees, local skills initiative, allowing students to pay just half of the standard course fees for training in 2020-21.  This course is offered at the below campuses, subject to minimum numbers being met. Other locations may be available by arrangement.

CHC40413 J592 Youth Work Certificate IV Face-to-face off campus delivery
On the job/on location
Online learning – flexible/self-paced
Broome Campus
Derby Campus
Fitzroy Crossing Campus
Youth worker, youth work, cert 4 youth

Help shape the future of our young people.

The Certificate IV in Youth Work enables participants to develop and facilitate a range of community-based programs for young people. These programs are designed to address the social, behavioural, health, welfare, developmental and protection needs of young people.

This work may be undertaken through employment in community, government and youth sector agencies.

Workers will be:

  • Responsible for implementing policies and guidelines of the employing organisation
  • Largely self-directed with fairly autonomous decision-making capacity under the indirect supervision of a manager. 

This course is available at other campus locations upon request.

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Page last updated July 25, 2016