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Hospitality, Tourism and Events

The hospitality, tourism and events industries are some of the nation’s largest employers. Skills in these dynamic fields could land you employment anywhere in the world!

Our industry-standard training restaurant, based off-campus in the heart of Broome, supports students to gain real industry experience in the areas of front-of-house, kitchen operations and commercial cookery. Become a qualified chef with our commercial cookery course, or climb your way up the hospitality ladder with a Certificate I to Diploma level hospitality qualification.

If you love exploring and sharing knowledge, consider a career in tourism and travel, with our Certificate I – Diploma level courses.


National ID State ID Title Qualification level Study mode Campus
IAA15 Barista Skill Set Skill set Face-to-face classroom delivery
Broome Campus
Karratha Campus
Pundulmurra (South Hedland) Campus
Barista Skill Set, barista, coffee training

Do you want to learn how to make a perfect espresso coffee in a café, restaurant, or just to enjoy at home?

This course will teach participants how to fluently speak the language of espresso and all the basics on how to make the very best espresso coffee using a commercial espresso machine, storage of coffee, cleaning, care and preventative maintenance of machinery.

You will make a range of espresso coffees using top quality freshly roasted beans from around the world, including:

  • Cappuccino
  • Espresso
  • Macchiato
  • Ristretto
  • Mocha and more...
SIT30816 AZU5 Commercial Cookery Certificate III Face-to-face block delivery
Face-to-face classroom/campus delivery
Face-to-face off campus delivery
Full-time
On the job/on location
Part-time
Broome Campus
Commercial cookery, head chef, cook, cooking training, cert 3 commercial cookery, chef apprenticeship, broome chef training, certificate 3 cookery

Passionate about the smells, sights, sounds, textures and tastes of the kitchen?

The Certificate III in Commercial Cookery allows you to do what you love every day and get paid for it - through a career as a commercial chef!

Students will learn how to plan, organise, prepare and cook food in a commercial kitchen. Throughout the course, participants will learn how to prepare a range of simple and complex entrée, main and dessert dishes, using their own discretion and judgement. Participants will also gain skills in food safety, cleaning, first aid, hygiene and workplace health and safety.

Students will practice the skills they have learnt in a simulated work environment, as well as on the job, if completing a commercial cookery apprenticeship.

This course is available at other campus locations upon request.

SIT30316 AZV6 Guiding Certificate III Face-to-face block delivery
Face-to-face classroom/campus delivery
Face-to-face off campus delivery
On the job/on location
Broome Campus
Guiding, tour guide, exploring, adventure

Seeking a career that can take you places? The North West provides an exceptional setting for guide training at some of the most spectacular sites in the country.

The Certificate III in Guiding provides participants with the key skills to operate as a successful tour guide.

The course covers:

  • First aid
  • Customer service
  • Guide work
  • Leadership
  • Hazard assessment

As a tour guide you may visit many stunning remote areas including waterfalls, Indigenous art sites, World Heritage areas such as Purnunlulu National Park (Bungle Bungles), Karijini National Park and the picturesque Kimberley Coast. Previous completion of the Kakadu and Uluru Guides Accreditations contribute towards this qualification - please speak to your lecturer during the enrolment process to discuss your options.

If you are looking for a way to incorporate your enthusiasm for travel into work, then the Certificate III in Guiding could open the door to a successful career that allows you to travel the world!

Are you currently working as a tour guide? This is your chance to get formal recognition of your skills.

This course is available at other campus locations upon request.

SIT10216 AZV2 Hospitality Certificate I Face-to-face block delivery
Face-to-face classroom/campus delivery
Face-to-face off campus delivery
On the job/on location
Part-time
Broome Campus
Kununurra Campus
food and beverage attendant, kitchen hand, cert 1 hospitality, cert 1 hosp, hospitality jobs

A qualification in the dynamic hospitality industry could be your master key to new places, new people and new culture!

The Certificate I in Hospitality is an entry-level qualification, providing participants with the skills and knowledge in fundamental hospitality operations.

Participants who complete this qualification will be able to undertaken work in various hospitality settings, such as restaurants, hotels, motels, catering operations, clubs, pubs, cafes and coffee shops. Individuals may work with some autonomy or in a team, usually under close supervision.

This course is available at other campus locations upon request.

SIT20316 AZW1 Hospitality Certificate II Face-to-face block delivery
Face-to-face classroom/campus delivery
Face-to-face off campus delivery
On the job/on location
Part-time
Broome Campus
Kununurra Campus
Hospitality, food and beverage attendant, entry to hospitality

A qualification in the dynamic hospitality industry could be your master key to new places, new people and new culture!

If you want to work your way up the hospitality ladder, then the Certificate II in Hospitality is a great place to start. Students will gain practical skills in food and beverage preparation, including preparing and serving coffee and non-alcoholic beverages. Students will learn how best to interact with customers, while gaining skills in social and cultural sensitivity.

This qualification can be completed as part of a traineeship or through the VET delivered to secondary students program.

The hospitality industry employs hundreds of thousands of people across Australia. Demand for workers in this sector has traditionally been strong and employers are looking for those who are willing to develop their hospitality skills and knowledge. Start your journey today!

This course is available at other campus locations upon request.

SIT30616 AZT7 Hospitality Certificate III Face-to-face block delivery
On the job/on location
Online learning – flexible/self-paced
Broome Campus
Hospitality, food and beverage attendant, housekeeper

A qualification in the dynamic hospitality industry could be your master key to new places, new people and new culture!

Students who complete the Certificate III in Hospitality will have the skills to work effectively in the hospitality industry, while coaching junior staff on correct practices. Graduates will be competent in the responsible service of alcohol, food and drink service, complying with food hygiene standards and providing recommendations to customers.

Students will learn how to be a team player and serve food and beverage in a fun and support environment, supported by industry experts who share a passion for the world of hospitality.

This course is available at other campus locations upon request.

SIT40416 AZV8 Hospitality Certificate IV Mixed mode
Online learning – flexible/self-paced
Broome Campus

A qualification in the dynamic hospitality industry could be your master key to new places, new people and new culture!

Take your hospitality career to the next level by gaining the skills to work in a supervisory role. The Certificate IV in Hospitality will teach participants how to lead a team of staff by providing training and advice, maintaining a roster, managing diversity and addressing workplace conflicts.

Participants will also gain other management skills including maintaining a budget and transactions, and planning and costing basic menus.

This course is available at other campus locations upon request.

SIT50416 AZW2 Hospitality Management Diploma Mixed
Online learning – flexible/self-paced
Broome Campus
Function manager, hospitality career, hotel manager, front office manager

A qualification in the dynamic hospitality industry could be your master key to new places, new people and new culture!

The Diploma of Hospitality Management has been designed for those already working in the hospitality industry, who are ready to step into a management role.

This qualification covers a range of managerial skills including:

  • Rostering
  • Budgeting
  • Marketing
  • People management

Participants will graduate with the skills to work as a bar, restaurant, gaming, kitchen or motel manager. There are also elective streams in this course including food and beverage, front of house and small business management, which allows participants to focus their study towards an employment outcome of choice.

This course is available at other campus locations upon request.

SIT20416 AZW7 Kitchen Operations Certificate II Face-to-face block delivery
Face-to-face classroom/campus delivery
Face-to-face off campus delivery
On the job/on location
Part-time
Broome Campus
Chef, trainee chef, cooking, hospitality, food

Want a taste of the commercial cookery industry?

The Certificate II in Kitchen Operations is an entry-level qualification, providing students with the basic food preparation and cookery skills required to work in a commercial kitchen.

Students will learn how to:

  • Plan and prepare dishes using basic cooking methods
  • Use effective communication
  • Comply with workplace hygiene
  • Adhere to occupational health and safety standards

This qualification can be completed as part of a traineeship and is a perfect stepping stone into the Certificate III in Commercial Cookery, which is ideal for aspiring chefs.

This course is available at other campus locations upon request.

IAA13 Responsible Service of Alcohol (RSA) Skill Set Skill set Face-to-face classroom delivery
Broome Campus
Pundulmurra (South Hedland) Campus
RSA, responsible service of alcohol, RSA course, alcohol service training, bar training

Do you work in a venue where alcohol is served?

Responsible practices must be undertaken wherever alcohol is served or sold, including all types of hospitality venues, retail liquor outlets and wineries, breweries and distilleries.

This course covers the specifics of dealing with the sale and service of alcohol including local accord agreements.

The course will be delivered face to face by an experienced industry professional and covers real life scenarios. The legal responsibilities and duty of care of organisations and individuals is investigated and group discussion is encouraged.

This is a nationally recognised course and contributes to a Certificate II in Hospitality.

SIT20116 AZV4 Tourism Certificate II Mixed mode
On the job/on location
Online learning – flexible/self-paced
Broome Campus
tourism, entry into tourism, tourism career, basic tourism

Seeking a career that can take you places? A qualification in the tourism industry could land you employment anywhere in the world!

The Certificate II in Tourism is an entry-level qualification providing participants with foundation knowledge of the tourism industry. Throughout this course participants will gain basic skills in customer service, best practices for researching tourism information, how the industry works and an overview of its different sectors.

This course provides an entry into the tourism industry and is suitable to undertake as part of a traineeship, either through school or a workplace.

This course is available at other campus locations upon request.

SIT30116 AZV7 Tourism Certificate III Mixed mode
On the job/on location
Online learning – flexible/self-paced
Broome Campus
Tour guide, tourism services coordinator, Certificate III, travel, adventure courses

Seeking a career that can take you places? A qualification in the tourism industry could land you employment anywhere in the world!

The Certificate III in Tourism provides a pathway to work in a range of tourism industry sectors as a tour guide, tourism services coordinator, booking agent, sales consultant and much more.  The majority of this course is self-paced via our online learning platform.

Students will work through the learning material and then complete the set tasks and activities outlined. Assessment is conducted by knowledge questions and practical tasks or projects. These may be assessed in the workplace or on campus through a real or simulated activity.

An essential part of this course is to undertake a work placement in the industry. If you are not already working in the industry, our lecturers can assist in finding you a work placement. The work placement chosen must meet the requirements of the course.

This course is available at other campus locations upon request.

SIT10116 AZW5 Tourism (Australian Indigenous Culture) Certificate I Face-to-face block delivery
Face-to-face classroom/campus delivery
Face-to-face off campus delivery
On the job/on location
Broome Campus
Indigenous training, tour guide, Aboriginal guide,

Seeking a career that can take you places?

The Certificate I in Tourism provides participants with the skills to work in a range of job roles in the tourism industry in organisations with an Indigenous focus. Student will develop their knowledge of local Indigenous culture, cultural protocols, how to obtain and understand cultural information, health and safety practices in the workplace and communication techniques.

Participants may have a very specific role, as an Australian Indigenous person or other individual approved by local elders to share aspects of their culture with visitors in a formal or informal way.

This course is available at other campus locations upon request.

SIT50116 AZU0 Travel and Tourism Management Diploma Mixed mode
On the job/on location
Online learning – flexible/self-paced
Broome Campus
Diploma of Travel, Diploma of Travel and Tourism Management, Travel agent, tourism manager, travel, tourism, visitor information centre, operations manager,

Seeking a career that can take you places? A qualification in the tourism industry could land you employment anywhere in the world!

Completing a Diploma of Travel and Tourism Management provides participants with an opportunity to take their career or own business to the next level. Participants will learn how to manage staff, finances and develop their business skills to become leaders in the industry.

Throughout this course, participants will:

  • Discover more about the laws and legislation relating to the tourism industry
  • Broaden their knowledge surrounding the major tourism regions of Australia
  • Learn how to provide customer service that makes clients want to return and spread positive word of mouth
  • Develop and manage service procedures to evaluate where business improvements can be made
  • Gain insights into developing strong business relationships and negotiation techniques
  • Learn how to effectively manage staff

This course is available at other campus locations upon request.

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Page last updated July 24, 2019