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Customer Service Skill Set

State ID: AE134

Learn how to provide excellent customer service!

Retail, finance, pharmacy, hospitality, business, tourism... what industry doesn't have customers!  Good customer service and communication skills are highly valued by employers in many different industries and areas of work, and this skill set will get you job ready with exactly the skills you need.

Study pathway

How to apply

Study pathway

This skill set provides a pathway to a number of nationally recognised qualifications, some of which are half price under the Lower fees, local skills initiative. Find out more by clicking the courses below.

How to apply

To apply please contact North Regional TAFE on 1300 996 573, email info@nrtafe.wa.edu.au, drop into your local campus, or complete the online Course enquiry form at the bottom of the page.

Delivery location, important dates and study options

Semester 2, 2020

Kununurra Campus - Complete before 10 December

Overview

Units

Overview
When Complete before 10 December
Where Kununurra Campus
How

Fee

Full fee: $163.05

Apply now
Ready to apply for this course? Check out the apply and enrol page for more information.
Kununurra Campus - 21 - 24 September, 2020

Overview

Units

Overview
When 21 - 24 September, 2020
Where Kununurra Campus
How

Fee

Full fee: $163.05

Apply now
Ready to apply for this course? Check out the apply and enrol page for more information.

Course enquiry

Customer Service Skill Set (Fee Free)

State ID: AE146

Learn how to provide excellent customer service!

Retail, finance, pharmacy, hospitality, business, tourism... what industry doesn't have customers!  Good customer service and communication skills are highly valued by employers in many different industries and areas of work, and this skill set will get you job ready with exactly the skills you need.

Study pathway

How to apply

Study pathway

This skill set provides a pathway to a number of nationally recognised qualifications, some of which are half price under the Lower fees, local skills initiative. Find out more by clicking the courses below.

How to apply

To apply please contact North Regional TAFE on 1300 996 573, email info@nrtafe.wa.edu.au, drop into your local campus, or complete the online Course enquiry form at the bottom of the page.

Delivery location, important dates and study options

Semester 2, 2020

Kununurra Campus - Complete before 10 December

Overview

Units

Overview
When Complete before 10 December
Where Kununurra Campus
How

Fee

Free for eligible students

Apply now
Ready to apply for this course? Check out the apply and enrol page for more information.
Kununurra Campus - 21 - 24 September, 2020

Overview

Units

Overview
When 21 - 24 September, 2020
Where Kununurra Campus
How

Fee

Free for eligible students

Apply now
Ready to apply for this course? Check out the apply and enrol page for more information.

Course enquiry

Hospitality Service Skill Set

State ID: AE141

Do you work in or want to get a job in hospitality?

With restrictions easing across WA, our hospitality industry is getting back into full busy mode and the jobs are out there! If you're keen to work in a restaurant, hotel, resort, club, bar or cafe environment, the Hospitality Service skill set is for you.

Study pathway

How to apply

Study pathway

This skill set provides a pathway to a number of nationally recognised qualifications, some of which are half price under the Lower fees, local skills initiative. Find out more by clicking the courses below.

How to apply

To apply please contact North Regional TAFE on 1300 996 573, email info@nrtafe.wa.edu.au, drop into your local campus, or complete the online Course enquiry form at the bottom of the page.

Delivery location, important dates and study options

This course is currently undergoing scheduling to meet community demand. Course dates, locations and study modes will be available shortly. Please check back soon, complete the course enquiry form below or contact our Client Services Team for more information.

Course enquiry

Hospitality Service Skill Set (Fee Free)

State ID: AE153

Do you work in or want to get a job in hospitality?

With restrictions easing across WA, our hospitality industry is getting back into full busy mode and the jobs are out there! If you're keen to work in a restaurant, hotel, resort, club, bar or cafe environment, the Hospitality Service skill set is for you.

Study pathway

How to apply

Study pathway

This skill set provides a pathway to a number of nationally recognised qualifications, some of which are half price under the Lower fees, local skills initiative. Find out more by clicking the courses below.

How to apply

To apply please contact North Regional TAFE on 1300 996 573, email info@nrtafe.wa.edu.au, drop into your local campus, or complete the online Course enquiry form at the bottom of the page.

Delivery location, important dates and study options

This course is currently undergoing scheduling to meet community demand. Course dates, locations and study modes will be available shortly. Please check back soon, complete the course enquiry form below or contact our Client Services Team for more information.

Course enquiry

Commercial Kitchen Skill Set

State ID: AE140

Work in a commercial kitchen!

How would you like to be part of a team producing beautiful food in one of WA's restaurants, cafes, bars, resorts or hotels? This skill set covers all the 'must know' skills that employers are looking for, so you'll be skills ready and job ready! It covers how to follow organisational infection prevention and control procedures, including implementing standard and transmission-based precautions and responding to infection risks to ensure you're working safely.

Job opportunities

Study pathway

How to apply

Study pathway

This skill set provides a pathway to a number of nationally recognised qualifications, some of which are half price under the Lower fees, local skills initiative. Find out more by clicking the courses below.

How to apply

To apply please contact North Regional TAFE on 1300 996 573, email info@nrtafe.wa.edu.au, drop into your local campus, or complete the online Course enquiry form at the bottom of the page.

Delivery location, important dates and study options

This course is currently undergoing scheduling to meet community demand. Course dates, locations and study modes will be available shortly. Please check back soon, complete the course enquiry form below or contact our Client Services Team for more information.

Course enquiry

Commercial Kitchen Skill Set (Fee Free)

State ID: AE152

Work in a commercial kitchen!

How would you like to be part of a team producing beautiful food in one of WA's restaurants, cafes, bars, resorts or hotels? This skill set covers all the 'must know' skills that employers are looking for, so you'll be skills ready and job ready! It covers how to follow organisational infection prevention and control procedures, including implementing standard and transmission-based precautions and responding to infection risks to ensure you're working safely.

Job opportunities

Study pathway

How to apply

Study pathway

This skill set provides a pathway to a number of nationally recognised qualifications, some of which are half price under the Lower fees, local skills initiative. Find out more by clicking the courses below.

How to apply

To apply please contact North Regional TAFE on 1300 996 573, email info@nrtafe.wa.edu.au, drop into your local campus, or complete the online Course enquiry form at the bottom of the page.

Delivery location, important dates and study options

This course is currently undergoing scheduling to meet community demand. Course dates, locations and study modes will be available shortly. Please check back soon, complete the course enquiry form below or contact our Client Services Team for more information.

Course enquiry

Work in Hospitality Skill Set

National ID: AE135 | State ID: AE135

Work in hospitality!

WA has a large and vibrant hospitality industry — from bars and cafes through to world class restaurants and venues, hotels and resorts. Hospitality offers a range of both entry-level jobs and career development opportunities, and the Work in Hospitality skill set is the perfect introduction to the industry, giving you the critical skills employers are looking for.  

Study pathway

How to apply

Study pathway

This skill set provides a pathway to a number of nationally recognised qualifications, some of which are half price under the Lower fees, local skills initiative. Find out more by clicking the courses below.

How to apply

To apply please contact North Regional TAFE on 1300 996 573, email info@nrtafe.wa.edu.au, drop into your local campus, or complete the online Course enquiry form at the bottom of the page.

Delivery location, important dates and study options

This course is currently undergoing scheduling to meet community demand. Course dates, locations and study modes will be available shortly. Please check back soon, complete the course enquiry form below or contact our Client Services Team for more information.

Course enquiry

Work in Hospitality Skill Set (Fee Free)

National ID: AE147 | State ID: AE147

Work in hospitality!

WA has a large and vibrant hospitality industry — from bars and cafes through to world class restaurants and venues, hotels and resorts. Hospitality offers a range of both entry-level jobs and career development opportunities, and the Work in Hospitality skill set is the perfect introduction to the industry, giving you the critical skills employers are looking for.  

Study pathway

How to apply

Study pathway

This skill set provides a pathway to a number of nationally recognised qualifications, some of which are half price under the Lower fees, local skills initiative. Find out more by clicking the courses below.

How to apply

To apply please contact North Regional TAFE on 1300 996 573, email info@nrtafe.wa.edu.au, drop into your local campus, or complete the online Course enquiry form at the bottom of the page.

Delivery location, important dates and study options

This course is currently undergoing scheduling to meet community demand. Course dates, locations and study modes will be available shortly. Please check back soon, complete the course enquiry form below or contact our Client Services Team for more information.

Course enquiry

Responsible Service of Alcohol (RSA) Skill Set

State ID: AD488

Your health and safety is important to us.

Spaces are limited in face-to-face classes to adhere to social distancing guidelines. Additional hygiene protocols will be implemented and other controls may apply. Students must follow the directions of the lecturer to ensure the health and safety of all students and teaching staff.

Do you work in a venue where alcohol is served?

How to apply

How to apply

To apply please contact North Regional TAFE on 1300 996 573, email info@nrtafe.wa.edu.au, drop into your local campus, or complete the online Course enquiry form at the bottom of the page.

Delivery location, important dates and study options

Semester 2, 2020

Broome Campus - 25 September, 2020

Overview

Units

Overview
Duration 1 day
When 25 September, 2020
Where Broome Campus
How Face-to-face classroom delivery
Fee

Lower fees, local skills price
Full fee: $48.55
Concession: $25.75

Apply now
Ready to apply for this course? Check out the apply and enrol page for more information.
Broome Campus - 30 October, 2020

Overview

Units

Overview
Duration 1 day
When 30 October, 2020
Where Broome Campus
How Face-to-face classroom delivery
Fee

Lower fees, local skills price
Full fee: $48.55
Concession: $25.75

Apply now
Ready to apply for this course? Check out the apply and enrol page for more information.
Kununurra Campus - 12 October, 2020

Overview

Units

Overview
Duration 1 day
When 12 October, 2020
Where Kununurra Campus
How Face-to-face classroom delivery
Fee

Lower fees, local skills price
Full fee: $48.55
Concession: $25.75

Apply now
Ready to apply for this course? Check out the apply and enrol page for more information.

Course enquiry

Barista Skill Set

State ID: IAA15

Your health and safety is important to us.

Spaces are limited in face-to-face classes to adhere to social distancing guidelines. Additional hygiene protocols will be implemented and other controls may apply. Students must follow the directions of the lecturer to ensure the health and safety of all students and teaching staff.

Do you want to learn how to make a perfect espresso coffee in a café, restaurant, or just to enjoy at home?

How to apply

How to apply

To apply please contact North Regional TAFE on 1300 996 573, email info@nrtafe.wa.edu.au, drop into your local campus, or complete the online Course enquiry form at the bottom of the page.

Delivery location, important dates and study options

Semester 2, 2020

Broome Campus - 23 - 24 September, 2020

Overview

Units

Overview
Duration 2 days
When 23 - 24 September, 2020
Where Broome Campus
How Face-to-face classroom delivery
Fee

Lower fees, local skills price
Full fee: $90.25
Concession: $38.95

Apply now
Ready to apply for this course? Check out the apply and enrol page for more information.
Broome Campus - 28 - 29 October, 2020

Overview

Units

Overview
Duration 2 days
When 28 - 29 October, 2020
Where Broome Campus
How Face-to-face classroom delivery
Fee

Lower fees, local skills price
Full fee: $90.25
Concession: $38.95

Apply now
Ready to apply for this course? Check out the apply and enrol page for more information.
Kununurra Campus - 20 - 21 October, 2020

Overview

Units

Overview
Duration 2 days
When 20 - 21 October, 2020
Where Kununurra Campus
How Face-to-face classroom delivery
Fee

Lower fees, local skills price
Full fee: $90.25
Concession: $38.95

Apply now
Ready to apply for this course? Check out the apply and enrol page for more information.

Course enquiry