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Hospitality, Tourism and Events

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Customer Service Skill Set

State ID: AE134

Learn how to provide excellent customer service!

Retail, finance, pharmacy, hospitality, business, tourism... what industry doesn't have customers!  Good customer service and communication skills are highly valued by employers in many different industries and areas of work, and this skill set will get you job ready with exactly the skills you need.

Study pathway

How to apply

Study pathway

This skill set provides a pathway to a number of nationally recognised qualifications, some of which are half price under the Lower fees, local skills initiative. Find out more by clicking the courses below.

How to apply

To apply please contact North Regional TAFE on 1300 996 573, email info@nrtafe.wa.edu.au, drop into your local campus, or complete the online Course enquiry form at the bottom of the page.

Delivery location, important dates and study options

Semester 2, 2020

Kununurra Campus - Complete before 10 December

Overview

Units

Overview
When Complete before 10 December
Where Kununurra Campus
How

Fee

Full fee: $163.05

Apply now
Ready to apply for this course? Check out the apply and enrol page for more information.

Course enquiry

Customer Service Skill Set (Fee Free)

State ID: AE146

Learn how to provide excellent customer service!

Retail, finance, pharmacy, hospitality, business, tourism... what industry doesn't have customers!  Good customer service and communication skills are highly valued by employers in many different industries and areas of work, and this skill set will get you job ready with exactly the skills you need.

Study pathway

How to apply

Study pathway

This skill set provides a pathway to a number of nationally recognised qualifications, some of which are half price under the Lower fees, local skills initiative. Find out more by clicking the courses below.

How to apply

To apply please contact North Regional TAFE on 1300 996 573, email info@nrtafe.wa.edu.au, drop into your local campus, or complete the online Course enquiry form at the bottom of the page.

Delivery location, important dates and study options

Semester 2, 2020

Kununurra Campus - Complete before 10 December

Overview

Units

Overview
When Complete before 10 December
Where Kununurra Campus
How

Fee

Free for eligible students

Apply now
Ready to apply for this course? Check out the apply and enrol page for more information.

Course enquiry

Hospitality Service Skill Set

State ID: AE141

Do you work in or want to get a job in hospitality?

With restrictions easing across WA, our hospitality industry is getting back into full busy mode and the jobs are out there! If you're keen to work in a restaurant, hotel, resort, club, bar or cafe environment, the Hospitality Service skill set is for you.

Study pathway

How to apply

Study pathway

This skill set provides a pathway to a number of nationally recognised qualifications, some of which are half price under the Lower fees, local skills initiative. Find out more by clicking the courses below.

How to apply

To apply please contact North Regional TAFE on 1300 996 573, email info@nrtafe.wa.edu.au, drop into your local campus, or complete the online Course enquiry form at the bottom of the page.

Delivery location, important dates and study options

This course is currently undergoing scheduling to meet community demand. Course dates, locations and study modes will be available shortly. Please check back soon, complete the course enquiry form below or contact our Client Services Team for more information.

Course enquiry

Hospitality Service Skill Set (Fee Free)

State ID: AE153

Do you work in or want to get a job in hospitality?

With restrictions easing across WA, our hospitality industry is getting back into full busy mode and the jobs are out there! If you're keen to work in a restaurant, hotel, resort, club, bar or cafe environment, the Hospitality Service skill set is for you.

Study pathway

How to apply

Study pathway

This skill set provides a pathway to a number of nationally recognised qualifications, some of which are half price under the Lower fees, local skills initiative. Find out more by clicking the courses below.

How to apply

To apply please contact North Regional TAFE on 1300 996 573, email info@nrtafe.wa.edu.au, drop into your local campus, or complete the online Course enquiry form at the bottom of the page.

Delivery location, important dates and study options

This course is currently undergoing scheduling to meet community demand. Course dates, locations and study modes will be available shortly. Please check back soon, complete the course enquiry form below or contact our Client Services Team for more information.

Course enquiry

Commercial Kitchen Skill Set

State ID: AE140

Work in a commercial kitchen!

How would you like to be part of a team producing beautiful food in one of WA's restaurants, cafes, bars, resorts or hotels? This skill set covers all the 'must know' skills that employers are looking for, so you'll be skills ready and job ready! It covers how to follow organisational infection prevention and control procedures, including implementing standard and transmission-based precautions and responding to infection risks to ensure you're working safely.

Job opportunities

Study pathway

How to apply

Study pathway

This skill set provides a pathway to a number of nationally recognised qualifications, some of which are half price under the Lower fees, local skills initiative. Find out more by clicking the courses below.

How to apply

To apply please contact North Regional TAFE on 1300 996 573, email info@nrtafe.wa.edu.au, drop into your local campus, or complete the online Course enquiry form at the bottom of the page.

Delivery location, important dates and study options

This course is currently undergoing scheduling to meet community demand. Course dates, locations and study modes will be available shortly. Please check back soon, complete the course enquiry form below or contact our Client Services Team for more information.

Course enquiry

Commercial Kitchen Skill Set (Fee Free)

State ID: AE152

Work in a commercial kitchen!

How would you like to be part of a team producing beautiful food in one of WA's restaurants, cafes, bars, resorts or hotels? This skill set covers all the 'must know' skills that employers are looking for, so you'll be skills ready and job ready! It covers how to follow organisational infection prevention and control procedures, including implementing standard and transmission-based precautions and responding to infection risks to ensure you're working safely.

Job opportunities

Study pathway

How to apply

Study pathway

This skill set provides a pathway to a number of nationally recognised qualifications, some of which are half price under the Lower fees, local skills initiative. Find out more by clicking the courses below.

How to apply

To apply please contact North Regional TAFE on 1300 996 573, email info@nrtafe.wa.edu.au, drop into your local campus, or complete the online Course enquiry form at the bottom of the page.

Delivery location, important dates and study options

This course is currently undergoing scheduling to meet community demand. Course dates, locations and study modes will be available shortly. Please check back soon, complete the course enquiry form below or contact our Client Services Team for more information.

Course enquiry

Work in Hospitality Skill Set

National ID: AE135 | State ID: AE135

Work in hospitality!

WA has a large and vibrant hospitality industry — from bars and cafes through to world class restaurants and venues, hotels and resorts. Hospitality offers a range of both entry-level jobs and career development opportunities, and the Work in Hospitality skill set is the perfect introduction to the industry, giving you the critical skills employers are looking for.  

Study pathway

How to apply

Study pathway

This skill set provides a pathway to a number of nationally recognised qualifications, some of which are half price under the Lower fees, local skills initiative. Find out more by clicking the courses below.

How to apply

To apply please contact North Regional TAFE on 1300 996 573, email info@nrtafe.wa.edu.au, drop into your local campus, or complete the online Course enquiry form at the bottom of the page.

Delivery location, important dates and study options

This course is currently undergoing scheduling to meet community demand. Course dates, locations and study modes will be available shortly. Please check back soon, complete the course enquiry form below or contact our Client Services Team for more information.

Course enquiry

Work in Hospitality Skill Set (Fee Free)

National ID: AE147 | State ID: AE147

Work in hospitality!

WA has a large and vibrant hospitality industry — from bars and cafes through to world class restaurants and venues, hotels and resorts. Hospitality offers a range of both entry-level jobs and career development opportunities, and the Work in Hospitality skill set is the perfect introduction to the industry, giving you the critical skills employers are looking for.  

Study pathway

How to apply

Study pathway

This skill set provides a pathway to a number of nationally recognised qualifications, some of which are half price under the Lower fees, local skills initiative. Find out more by clicking the courses below.

How to apply

To apply please contact North Regional TAFE on 1300 996 573, email info@nrtafe.wa.edu.au, drop into your local campus, or complete the online Course enquiry form at the bottom of the page.

Delivery location, important dates and study options

This course is currently undergoing scheduling to meet community demand. Course dates, locations and study modes will be available shortly. Please check back soon, complete the course enquiry form below or contact our Client Services Team for more information.

Course enquiry

Certificate III in Hospitality

National ID: SIT30616 | State ID: AZT7

A qualification in the dynamic hospitality industry could be your master key to new places, new people and new culture!

Students who complete the Certificate III in Hospitality will have the skills to work effectively in the hospitality industry, while coaching junior staff on correct practices. Graduates will be competent in the responsible service of alcohol, food and drink service, complying with food hygiene standards and providing recommendations to customers.

Job opportunities

Study pathway

How to apply

Job opportunities

Other job titles may include:

  • Front office assistant
  • Function attendant/host
  • Guest service agent
How to apply
Local student - all study modes

For most courses at North Regional TAFE, you can enrol anytime. Please visit our Apply and Enrol page, contact us on 1300 996 573, email info@nrtafe.wa.edu.au or drop into your local campus.

Apprenticeships and traineeships

To undertake an apprenticeship or traineeship, you must be engaged in a training contract with an employer. To find out more about apprenticeships and traineeships, please click here.

High school students

Please visit our VET delivered to secondary students page by clicking here.

International students

Please apply through TAFE International Western Australia (TIWA) by clicking here.

Delivery location, important dates and study options

Available all year

Qualification details

Overview

Fees and charges

Units

Overview
Duration 1 year
When Available all year
Where
How Distance learning
Full-time
Online learning – flexible/self-paced
Part-time
Apply now
Ready to apply for this course? Check out the apply and enrol page for more information.

Course enquiry

Certificate I in Tourism (Australian Indigenous Culture)

National ID: SIT10116 | State ID: AZW5

Seeking a career that can take you places?

The Certificate I in Tourism provides participants with the skills to work in a range of job roles in the tourism industry in organisations with an Indigenous focus. Student will develop their knowledge of local Indigenous culture, cultural protocols, how to obtain and understand cultural information, health and safety practices in the workplace and communication techniques.

Entrance Requirements

Job opportunities

Study pathway

How to apply

Entrance Requirements

To undertake this course, participants are required to:

  • Consult with community leaders and/or elders who are approved by the community to share information
  • Have approved access to sites where Indigenous cultural activities take place such as cultural sites/centres, natural settings and galleries
Job opportunities

Other job titles may include:

  • Indigenous cultural centre assistant
How to apply
Local student - all study modes

For most courses at North Regional TAFE, you can enrol anytime. Please visit our Apply and Enrol page, contact us on 1300 996 573, email info@nrtafe.wa.edu.au or drop into your local campus.

Apprenticeships and traineeships

To undertake an apprenticeship or traineeship, you must be engaged in a training contract with an employer. To find out more about apprenticeships and traineeships, please click here.

High school students

Please visit our VET delivered to secondary students page by clicking here.

International students

Please apply through TAFE International Western Australia (TIWA) by clicking here.

Delivery location, important dates and study options

Available all year

Qualification details

Overview

Fees and charges

Units

Overview
Duration 6 months
When Available all year
Where
How Distance learning
Face-to-face block delivery
Face-to-face classroom delivery
Face-to-face off campus delivery
Full-time
On the job/on location
Part-time
Apply now
Ready to apply for this course? Check out the apply and enrol page for more information.

Course enquiry