Make a change with management-level skills.
There is a growing demand for skilled community services workers in the North West to support the increase in community services agencies. Community services workers require a diverse set of skills to respond to increasingly complex client care needs, provide crisis support, manage caseloads, develop programs and prevention and intervention strategies.
This qualification provides you with the skills to develop, implement and evaluate programs, secure and manage funding, case-manage clients in a community services setting, and lead a community services team. Throughout this course, you will develop specialised skills in community services care and gain the knowledge to support colleagues in a supervisory or team management capacity.
You will undertake training in three sections: program development, case management and team leadership. This course provides an affordable entry pathway into university study in an approved social work degree.
Throughout this course, you will gain skills in:
- Developing, implementing and evaluating programs
- Securing and managing funding
- Case-managing clients in a community services setting
- Leading a community services team
- You work in the community services sector and are looking to formalise and further develop your skills
- You work in a volunteer capacity in a community services environment
- You seek employment as a community services worker
- You seek a career change in a growing industry
You will complete training in three sections: program development, case management and team leadership. You are also required to undertake a supervised 100 hours of work placement to demonstrate your understanding of the skills and knowledge developed throughout your training.
This qualification is directly aligned with priority industry areas where jobs are today, and into the future. As part of the state government Lower fees, local skills initiative, from 1 January 2020 through to 31 December 2025 you'll only pay half the tuition fees (plus resource fee) capped at $1,200; or $400 if you're aged 15—24 or eligible for a concession. For full details see our Half price courses page.
^ You will pay half price for the course fees on the Lower fees, local skills courses, however other fees may apply such as for resources that are specifically needed for your training.
Not all units and study modes are offered at all campuses. Please check with your local campus.
If you are over 18 years of age, you must hold a valid Working with Children Check and Police History Check, as required by the Western Australian Government. You are also subject to relevant community services legislation.
You must complete a mandatory 100-hour work placement as part of this course. If you are not currently employed in a community services setting, your lecturer will assist you in finding a suitable placement for this period. During your work placement, you will observe, develop and put your theoretical skills into practice while shadowing a workplace supervisor. A third-party report and assessor observation will verify the practical application of your skills and knowledge within a work environment.
Core
| National ID | Unit title |
|---|
| CHCCCS007 | Develop and implement service programs |
| CHCCOM003 | Develop workplace communication strategies |
| CHCDEV002 | Analyse impacts of sociological factors on clients in community work and services |
| CHCDIV003 | Manage and promote diversity |
| CHCLEG003 | Manage legal and ethical compliance |
| CHCMGT005 | Facilitate workplace debriefing and support processes |
| CHCPRP003 | Reflect on and improve own professional practice |
| HLTWHS004 | Manage work health and safety |
Elective
| National ID | Unit title |
|---|
| CHCADV002 | Provide advocacy and representation services |
| CHCCCS019 | Recognise and respond to crisis situations |
| CHCCDE011 | Implement community development strategies |
| CHCDEV001 | Confirm client developmental status |
| CHCMGT003 | Lead the work team |
| CHCMHS013 | Implement trauma informed care |
| CHCPOL002 | Develop and implement policy |
| CHCPRT001 | Identify and respond to children and young people at risk |
This qualification prepares you for roles such as:
- Community service worker
- Welfare worker
- Outreach officer
- Family support worker
Job titles and qualification requirements may vary between organisations.
For more information about job and career pathways, visit JobOutlook(opens in a new tab) or Jobs and Skills WA(opens in a new tab) .
- Advanced Diploma of Community Services (external)
- University-level qualifications in social science, social work or psychology
On Campus
|
|
Tuition fee* |
Resource fee |
Total fee |
|
General |
$1,425.60 |
$212.45 |
$1,638.05 |
|
Concession |
$422.40 |
$212.45 |
$634.85 |
Online
|
|
Tuition fee* |
Resource fee |
Total fee |
|
General |
$1,425.60 |
$212.45 |
$1,638.05 |
|
Concession |
$422.40 |
$212.45 |
$634.85 |
Our estimated fees are based on:
- Full time study in 2023
- A selection of elective units designed to meet local industry demand for skills (different unit selections will attract different fees)
- For more information regarding eligibility and fees, please visit DTWD website
These fees are estimates only and depend on your eligibility for government funding, concession rates, the units you choose to study or seek to be recognised under Recognition of Prior Learning (RPL). Additional resource, material and/or equipment costs may apply. Visit our Fees and Charges page for more information, including on consumer rights.
Delivery locations and study options
On Campus
| Duration | 12 months full-time or 24 months part-time |
| When | Date: 2023 |
| Where |
Broome Campus Karratha Campus Kununurra Campus Pundulmurra Campus |
Online
| Duration | 12 months full-time or 24 months part-time |
| When | Date: 2023 |
| Where |
Broome Campus Derby Campus Fitzroy Crossing Campus Halls Creek Campus Karratha Campus Kununurra Campus Minurmarghali Mia Campus Newman Campus Pundulmurra Campus Tom Price Campus Wyndham Campus |