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CHC52015 Diploma of Community Services

National ID: CHC52015 State ID: AWM0
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Make a change with management-level skills.

There is a growing demand for skilled community services workers in the North West to support the increase in community services agencies. Community services workers require a diverse set of skills to respond to increasingly complex client care needs, provide crisis support, manage caseloads, develop programs and prevention and intervention strategies

This qualification provides you with the skills to develop, implement and evaluate programs, secure and manage funding, case-manage clients in a community services setting, and lead a community services team. Throughout this course, you will develop specialised skills in community services care and gain the knowledge to support colleagues in a supervisory or team management capacity. 

You will undertake training in three sections: program development, case management and team leadership. This course provides an affordable entry pathway into university study in an approved social work degree. 

Throughout this course, you will gain skills in: 

  • Developing, implementing and evaluating programs 
  • Securing and managing funding 
  • Case-managing clients in a community services setting 
  • Leading a community services team
  • You work in the community services sector and are looking to formalise and further develop your skills 
  • You work in a volunteer capacity in a community services environment 
  • You seek employment as a community services worker 
  • You seek a career change in a growing industry 

You will complete training in three sections: program development, case management and team leadership. You are also required to undertake a supervised 100 hours of work placement to demonstrate your understanding of the skills and knowledge developed throughout your training. 

Half-price

This course is part of the Skills Ready initiative, allowing you to pay just half of the standard course fees for training from now until 2025! In addition, eligible students will have their course fees capped at just $400 per year. Please note that additional resource, material and/or equipment costs may apply. Visit our Skills Ready page for more information.

^ You will pay half price for the course fees on the Lower fees, local skills courses, however other fees may apply such as for resources that are specifically needed for your training.

If you are over 18 years of age, you must hold a valid Working with Children Check and Police History Check, as required by the Western Australian Government. You are also subject to relevant community services legislation.

You must complete a mandatory 100-hour work placement as part of this course. If you are not currently employed in a community services setting, your lecturer will assist you in finding a suitable placement for this period. During your work placement, you will observe, develop and put your theoretical skills into practice while shadowing a workplace supervisor. A third-party report and assessor observation will verify the practical application of your skills and knowledge within a work environment.

CHCCCS007 Develop and implement service programs
CHCCOM003 Develop workplace communication strategies
CHCDEV002 Analyse impacts of sociological factors on clients in community work and services
CHCDIV003 Manage and promote diversity
CHCLEG003 Manage legal and ethical compliance
CHCMGT005 Facilitate workplace debriefing and support processes
CHCPRP003 Reflect on and improve own professional practice
HLTWHS004 Manage work health and safety
CHCADV002 Provide advocacy and representation services
CHCCCS019 Recognise and respond to crisis situations
CHCCDE011 Implement community development strategies
CHCDEV001 Confirm client developmental status
CHCMGT003 Lead the work team
CHCMHS013 Implement trauma informed care
CHCPOL002 Develop and implement policy
CHCPRT001 Identify and respond to children and young people at risk

This qualification prepares you for roles such as: 

  • Community service worker 
  • Welfare worker 
  • Outreach officer 
  • Family support worker

Job titles and qualification requirements may vary between organisations. 

For more information about job and career pathways, visit JobOutlook(opens in a new tab)  or Jobs and Skills WA(opens in a new tab) .  

  • Advanced Diploma of Community Services (external) 
  • University-level qualifications in social science, social work or psychology

On Campus

 

Tuition fee*

Resource fee

Total fee

General

$1,425.60

$212.45

$1,638.05

Concession

$422.40

$212.45

$634.85

Online

 

Tuition fee*

Resource fee

Total fee

General

$1,425.60

$212.45

$1,638.05

Concession

$422.40

$212.45

$634.85

Our estimated fees are based on:

  • Full time study in 2023
  • A selection of elective units designed to meet local industry demand for skills (different unit selections will attract different fees)
  • For more information regarding eligibility and fees, please visit DTWD website 

These fees are estimates only and depend on your eligibility for government funding, concession rates, the units you choose to study or seek to be recognised under Recognition of Prior Learning (RPL). Additional resource, material and/or equipment costs may apply. Visit our Fees and Charges page for more information, including on consumer rights.

Delivery locations and study options

Details
Duration 12 months full-time or 24 months part-time
When Date: 2023
Where Broome Campus
Karratha Campus
Kununurra Campus
Pundulmurra Campus
Course fee $1,638.05
Details
Duration 12 months full-time or 24 months part-time
When Date: 2023
Where Broome Campus
Derby Campus
Fitzroy Crossing Campus
Halls Creek Campus
Karratha Campus
Kununurra Campus
Minurmarghali Mia Campus
Newman Campus
Pundulmurra Campus
Tom Price Campus
Wyndham Campus
Course fee $1,638.05

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