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Hospitality, Tourism and Events

Seeking a job that can take you places? Consider a career in the dynamic hospitality, tourism and events industries and land employment anywhere in the world!

Our industry-standard training restaurant, based off-campus in the heart of Broome, supports students to gain real industry experience in the areas of front-of-house, kitchen operations and commercial cookery. Become a qualified chef with our commercial cookery course, or explore the possibilities within the hospitality industry.

If your passion lies in exploring and sharing knowledge, consider a career in tourism and travel, with our Certificate I – Diploma level courses.

^ You will pay half price for the course fees on the Lower fees, local skills courses, however other fees may apply such as for resources that are specifically needed for your training.
State ID: IAA15
Industry Hospitality, Tourism and Events
Half price^
Skill sets

Barista Skill Set

Delivered at:

Study modes:

On campus

Sub study areas:


Do you want to learn how to make a perfect espresso coffee in a café, restaurant, or just to enjoy at home?

This course will teach participants how to fluently speak the language of espresso and all the basics on how to make the very best espresso coffee using a commercial espresso machine, storage of coffee, cleaning, care and preventative maintenance of machinery.

You will make a range of espresso coffees using top quality freshly roasted beans from around the world, including:

  • Cappuccino
  • Espresso
  • Macchiato
  • Ristretto
  • Mocha and more...
Skill set
National ID: SIT30816
State ID: AZU5
Industry Hospitality, Tourism and Events
Free in 2023

Certificate III in Commercial Cookery

Study modes:

Apprenticeship
On campus
Still in school

Sub study areas:


Passionate about the smells, sights, sounds, textures and tastes of the kitchen?

The Certificate III in Commercial Cookery allows you to do what you love every day and get paid for it - through a career as a commercial chef!

Students will learn how to plan, organise, prepare and cook food in a commercial kitchen. Throughout the course, participants will learn how to prepare a range of simple and complex entrée, main and dessert dishes, using their own discretion and judgement. Participants will also gain skills in food safety, cleaning, hygiene and workplace health and safety.

Students will practice the skills they have learnt in a simulated work environment, as well as on the job.

This course is available at other campus locations upon request.

Certificate III
National ID: SIT30316
State ID: AZV6
Industry Hospitality, Tourism and Events
Half price^

Certificate III in Guiding

Study modes:

Off campus
On campus
Traineeship

Sub study areas:


Seeking a career that can take you places? The North West provides an exceptional setting for guide training at some of the most spectacular sites in the country.

The Certificate III in Guiding provides participants with the key skills to operate as a successful tour guide.

The course covers:

  • First aid
  • Customer service
  • Guide work
  • Leadership
  • Hazard assessment

As a tour guide you may visit many stunning remote areas including waterfalls, Indigenous art sites, World Heritage areas such as Purnunlulu National Park (Bungle Bungles), Karijini National Park and the picturesque Kimberley Coast. Previous completion of the Kakadu and Uluru Guides Accreditations contribute towards this qualification - please speak to your lecturer during the enrolment process to discuss your options.

If you are looking for a way to incorporate your enthusiasm for travel into work, then the Certificate III in Guiding could open the door to a successful career that allows you to travel the world!

Are you currently working as a tour guide? This is your chance to get formal recognition of your skills.

This course is available at other campus locations upon request.

Certificate III
National ID: SIT10216
State ID: AZV2
Industry Hospitality, Tourism and Events

Certificate I in Hospitality

Study modes:

Off campus
On campus

Sub study areas:


A qualification in the dynamic hospitality industry could be your master key to new places, new people and new culture!

The Certificate I in Hospitality is an entry-level qualification, providing participants with the skills and knowledge in fundamental hospitality operations.

Participants who complete this qualification will be able to undertake work in various hospitality settings, such as restaurants, hotels, motels, catering operations, clubs, pubs, cafes and coffee shops. Individuals may work with some autonomy or in a team, usually under close supervision.

This course is available at other campus locations upon request.

Certificate I
National ID: SIT20316
State ID: AZW1
Industry Hospitality, Tourism and Events
Half price^

Certificate II in Hospitality

Study modes:

Off campus
On campus
Still in school
Traineeship

Sub study areas:


A qualification in the dynamic hospitality industry could be your master key to new places, new people and new culture!

If you want to work your way up the hospitality ladder, then the Certificate II in Hospitality is a great place to start. Students will gain practical skills in food and beverage preparation, including preparing and serving coffee and non-alcoholic beverages. Students will learn how best to interact with customers, while gaining skills in social and cultural sensitivity.

The hospitality industry employs hundreds of thousands of people across Australia. Demand for workers in this sector has traditionally been strong and employers are looking for those who are willing to develop their hospitality skills and knowledge. Start your journey today!

This course is available at other campus locations upon request.

Certificate II
National ID: SIT30616
State ID: AZT7
Industry Hospitality, Tourism and Events
Half price^

Certificate III in Hospitality

Delivered at:

Study modes:

On campus
Online/distance
Still in school
Traineeship

Sub study areas:


A qualification in the dynamic hospitality industry could be your master key to new places, new people and new culture!

Students who complete the Certificate III in Hospitality will have the skills to work effectively in the hospitality industry, while coaching junior staff on correct practices. Graduates will be competent in the responsible service of alcohol, food and drink service, complying with food hygiene standards and providing recommendations to customers.

Students will learn how to be a team player and serve food and beverage in a fun and support environment, supported by industry experts who share a passion for the world of hospitality.

This course is available at other campus locations upon request.

This qualification is part of the Lower fees, local skills initiative, allowing students to pay just half of the standard course fees for training in 2020-21.  This course is offered at the below campuses, subject to minimum numbers being met. Other locations may be available by arrangement.

Certificate III
National ID: SIT40416
State ID: AZV8
Industry Hospitality, Tourism and Events
Half price^

Certificate IV in Hospitality

Study modes:

Off campus
On campus
Online/distance
Traineeship

Sub study areas:


A qualification in the dynamic hospitality industry could be your master key to new places, new people and new culture!

Take your hospitality career to the next level by gaining the skills to work in a supervisory role. The Certificate IV in Hospitality will teach participants how to lead a team of staff by providing training and advice, maintaining a roster, managing diversity and addressing workplace conflicts.

Participants will also gain other management skills including maintaining a budget and transactions, and planning and costing basic menus.

This course is available at other campus locations upon request.

Certificate IV
National ID: SIT50416
State ID: AZW2
Industry Hospitality, Tourism and Events
Half price^

Diploma of Hospitality Management

Study modes:

Online/distance

Sub study areas:


A qualification in the dynamic hospitality industry could be your master key to new places, new people and new culture!

The Diploma of Hospitality Management has been designed for those already working in the hospitality industry, who are ready to step into a management role.

This qualification covers a range of managerial skills including:

  • Rostering
  • Budgeting
  • Marketing
  • People management

Participants will graduate with the skills to work as a bar, restaurant, gaming, kitchen or motel manager. There are also elective streams in this course including food and beverage, front of house and small business management, which allows participants to focus their study towards an employment outcome of choice.

This course is available at other campus locations upon request.

Diploma
State ID: AE381
Industry Hospitality, Tourism and Events
Free in 2023
Skill sets

Hospitality Service Skill Set

Delivered at:

Study modes:

On campus
Online/distance

Sub study areas:


Do you work in or want to get a job in hospitality?

With restrictions easing across WA, our hospitality industry is getting back into full busy mode and the jobs are out there! If you're keen to work in a restaurant, hotel, resort, club, bar or cafe environment, the Hospitality Service skill set is for you.

You'll learn about responsible service of alcohol (RSA), get some barista skills to use commercial machines and make a perfect espresso, communicating effectively and providing quality service to customers including the how to establish rapport with customers and determine and address customer needs, and responding and managing complaints. You'll also learn how to process cash and other payments using business technology, and reconcile takings at the end of the service period or day. The skill set also includes infection control and prevention procedures and food safety to ensure you're working safely.

Skill set
National ID: SIT20416
State ID: AZW7
Industry Hospitality, Tourism and Events
Half price^

Certificate II in Kitchen Operations

Study modes:

Off campus
On campus
Still in school
Traineeship

Sub study areas:


Want a taste of the commercial cookery industry?

The Certificate II in Kitchen Operations is an entry-level qualification, providing students with the basic food preparation and cookery skills required to work in a commercial kitchen.

Students will learn how to:

  • Plan and prepare dishes using basic cooking methods
  • Use effective communication
  • Comply with workplace hygiene
  • Adhere to occupational health and safety standards

This qualification can be completed as part of a traineeship and is a perfect stepping stone into the Certificate III in Commercial Cookery, which is ideal for aspiring chefs.

This course is available at other campus locations upon request.

Certificate II
National ID: SIT20116
State ID: AZV4
Industry Hospitality, Tourism and Events

Certificate II in Tourism

Study modes:

Off campus
On campus
Still in school

Sub study areas:


Seeking a career that can take you places? A qualification in the tourism industry could land you employment anywhere in the world!

The Certificate II in Tourism is an entry-level qualification providing participants with foundation knowledge of the tourism industry. Throughout this course participants will gain basic skills in customer service, best practices for researching tourism information, how the industry works and an overview of its different sectors.

This course provides an entry into the tourism industry and is suitable to undertake as part of a traineeship, either through school or a workplace.

This course is available at other campus locations upon request.

Certificate II
National ID: SIT30116
State ID: AZV7
Industry Hospitality, Tourism and Events
Free in 2023

Certificate III in Tourism

Study modes:

Off campus
On campus
Still in school
Traineeship

Sub study areas:


Seeking a career that can take you places? A qualification in the tourism industry could land you employment anywhere in the world!

Certificate III in Tourism will provide you with a gateway to working in the exciting and vibrant Tourism industry. Whether you are keen to be a Tour Guide extraordinaire or research information for visitors and make their bookings, we can help you to get there.

This is a face to face on campus course and your course completion will coincide with the start of our busy Tourist season in Broome. As well as attending face to face workshops you will also be required to do approximately 20 hours per week of self paced study in your own time. This may be reduced if you have had some work experience before and are familiar with some of the content.

If you are new to the workforce or require some additional help with using computers or reading and writing you may need to commit a little more time.

This course is available at other campus locations upon request.

Image: Tourism WA

Certificate III
National ID: SIT10116
State ID: AZW5
Industry Hospitality, Tourism and Events

Certificate I in Tourism (Australian Indigenous Culture)

Delivered at:

Study modes:

Off campus
On campus
Online/distance
Still in school

Sub study areas:


Seeking a career that can take you places?

The Certificate I in Tourism provides participants with the skills to work in a range of job roles in the tourism industry in organisations with an Indigenous focus. Student will develop their knowledge of local Indigenous culture, cultural protocols, how to obtain and understand cultural information, health and safety practices in the workplace and communication techniques.

Participants may have a very specific role, as an Australian Indigenous person or other individual approved by local elders to share aspects of their culture with visitors in a formal or informal way.

This course is available at other campus locations upon request.

Certificate I
National ID: SIT50116
State ID: AZU0
Industry Hospitality, Tourism and Events

Diploma of Travel and Tourism Management

Study modes:

Online/distance
Traineeship

Sub study areas:


Seeking a career that can take you places? A qualification in the tourism industry could land you employment anywhere in the world!

Completing a Diploma of Travel and Tourism Management provides participants with an opportunity to take their career or own business to the next level. Participants will learn how to manage staff, finances and develop their business skills to become leaders in the industry.

Throughout this course, participants will:

  • Discover more about the laws and legislation relating to the tourism industry
  • Broaden their knowledge surrounding the major tourism regions of Australia
  • Learn how to provide customer service that makes clients want to return and spread positive word of mouth
  • Develop and manage service procedures to evaluate where business improvements can be made
  • Gain insights into developing strong business relationships and negotiation techniques
  • Learn how to effectively manage staff

This course is available at other campus locations upon request.

Diploma
State ID: AE376
Industry Hospitality, Tourism and Events
Free in 2023
Skill sets

Work in Hospitality Skill Set

Delivered at:

Study modes:

On campus

Sub study areas:


Work in hospitality!

WA has a large and vibrant hospitality industry — from bars and cafes through to world class restaurants and venues, hotels and resorts. Hospitality offers a range of both entry-level jobs and career development opportunities, and the Work in Hospitality skill set is the perfect introduction to the industry, giving you the critical skills employers are looking for.  

To get you job ready, you'll learn about areas of health and wellbeing and personal development, how to use workplace technology and business systems, and responsible service of alcohol (RSA). It also includes infection control and prevention procedures and food safety to ensure you're working safely.

Skill set
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