Derby Campus

Crunch the numbers with a career as an accountant. 

Are you detail-oriented, organised and enjoy working in a structured environment? A career in numbers could be right for you. 

The Diploma of Accounting prepares you for a career as an accountant/bookkeeper, financial services manager or tax agent. Once completed, you will qualify to be accredited by the Institute of Public Accountants and the Association of Accounting Technicians. 

Throughout this course, you will learn how to prepare financial and tax documents, plan, budget and forecast, and review accounting controls and processes. You will learn in a simulated workplace environment and be assessed using real-life scenarios and organisational policies and procedures. If you are currently working in this field, you will have the option to use your own workplace documents for training and assessment. 

Crunch the numbers with a career in bookkeeping. 

Bookkeepers provide a valuable service to organisations and individuals all around the world, and have the freedom and flexibility to work for a business or within their own practice. The Certificate IV in Accounting and Bookkeeping combines both the accounting and bookkeeping specialisations, giving you a variety of choices for career progression. 

Throughout this course, you will gain skills and knowledge in accounting legislation, internal control procedures, cloud computing and setting up and operating a computerised accounting system. You will learn how to prepare business documents and reports, process financial, payroll and BAS statements and monitor the financial performance of an organisation. 

Get started in an industry you can count on. 

Do you like working with numbers and data, and prefer a methodical approach to tasks in the workplace? This course could be for you.

The Certificate III in Accounts Administration provides you with the skills and knowledge to work in the administrative side of accounting, assisting in the management of finances for an organisation. This includes financial data entry, processing accounts and payrolls, producing financials reports and providing customer service in financial transactions. 

Throughout this course, you will learn how to create subsidiary accounts and ledgers, undertake financial calculations and transactions, process payroll and use a computerised accounting system. You will also learn how to produce business documents and reports and learn about best practices for customer service in the financial services sector. 

Pursue a rewarding career in a growing industry. 

Aged care is among the fastest growing industries in today’s workforce and with an ageing population, this field will continue to expand in the coming years. 

This qualification supports you to pursue a career in the aged care industry, where you will facilitate the empowerment, interests and rights of aged care clients. You will learn how to develop, facilitate and review individualised service planning and delivery within a residential, home and/or community-based environment.

Throughout this course, you will learn how to provide a range of specialised care to clients, including palliative, dementia and supporting older people at risk. You will learn how to support relationships with family and carers, manage legal and ethical compliance, undertake safe work practices and maintain collaborative networks and partnerships. 

Turbo charge your career in the automotive industry!

This qualification provides the perfect introduction to gain the knowledge and skills required of workers employed in a range of different automotive related fields, with a great overview of the industry and the different kinds of work and occupations it offers.

Participants will learn how to identify and inspect mechanical and electrical components and systems of automotive vehicles and equipment, as well as perform minor maintenance and repairs to an automotive vehicle body. This qualification prepares participants to work as a vehicle service assistant or progress into an automotive mechanical apprenticeship.

Enjoy hands-on learning with quality facilities including modern vehicles, specialised diagnostic equipment, and fully equipped classrooms and workshops.

Climb the corporate ladder.

Progress your career in the world of business

Are you ready to take your career to the next level? This course covers the core competencies that enable you to operate smoothly in your office-based role. You will learn about best practices for customer service and communication, how to solve problems and overcome business challenges, and the importance of resource and schedule management, while improving your digital literacy and numeracy skills.

This course has been developed to fit the specific industry needs of the Northwest region. If you are completing this course as part of a traineeship, you will put your skills into practice in the workplace while learning. Those without a workplace will learn within a simulated virtual online environment.

Adapt and innovate in the changing business world. 

The Certificate IV in Business has been designed to prepare you for the adaptability and innovation required to succeed in a post-COVID world. In response to industry needs, this course focuses on transferrable skills in reading, writing and communication, as well as operating efficiently in a digital environment. 

This course covers digital communication and report-writing, operational planning and problem-solving, business networking, self-management, leadership and workplace health and safety, depending on the elective units you select.

If you are completing this course as part of a traineeship, you will put your skills into practice in the workplace while learning. Those without a workplace will learn within a simulated virtual online environment. 

Want to become an administrative whizz? 

This course covers the core competencies that enable you to operate smoothly in your office-based role, with a particular focus on administrative components. You will learn about best practices for communication, inclusivity, problem solving and stress management. This course covers the planning and scheduling of works, procurement processes, digital and literary competency in business, basic financial transactions, record keeping and the importance of business sustainability. 

This course has been developed to fit the specific industry needs of the Northwest region, and provide in-demand support to small and large businesses in the areas of accounts and data entry. 

Face-to-face weekly classes are held throughout the academic year, Drop-in tutorial sessions are available throughout each term for all trainees who wish to attend. You will have access to a Learner Management System to aid in the acquisition of knowledge and development of practical skills. You will be assessed through practical activities in your workplace or a simulated business environment. 

Build a big future in the civil construction and mining industry.

This qualification provides you with the essential skills to kickstart your career in the civil construction and mining industry. Are you a school leaver or young adult with minimal practical work experience? This course could be for you. 

You will learn how to use a range of hand and power tools, small plant and equipment, carry out levelling, concreting and manual excavation, and a range of tasks related to planning and organising worksite tasks. You will learn about worksite health and safety, communicating within your team and completing jobs to outlined specifications. Successful completion of this course will enable you to enter the workforce with skills to work safely to industry standards. 

Work on some of the State’s biggest machinery and construction projects. 

The Northwest region of WA is a hive of activity for civil construction and mining workers, and this is your chance to join a thriving industry. Throughout this course, you will work with dozers, trucks and other plant to build new roads and bridges and key buildings within the region. 

As part of this qualification, you will learn how to plan and organise specific work projects following worksite health and safety regulations. You will learn how to read and interpret plans and specifications, work at heights, operate a skid steer, excavator, front end loader and small plant and equipment. You will gain practical skills in hand and power tool operation and preparing, excavating, maintaining and disposing of waste on civil construction sites. 

Join a growing industry of carers. 

There is a growing demand for skilled support workers in the community services and youth work sectors across the North West. This qualification provides a pathway for those who wish to work in the community services industry as a first point of contact, meeting the immediate needs of individuals who require care. 

This entry-level course provides you with a broad base of skills to respond effectively to the changing needs of clients, policy and service types. You will learn how to support the individual needs of clients, with a focus on cultural competence. Throughout this course, you will learn how to identify the needs of local government and community organisations, and then plan and develop appropriate services and facilities to meet those needs. You will learn how to provide relevant communication, process information, provide administrative support and conduct ethical behaviour. 

Grow your skills in the community services sector.

Gain the practical skills to design and deliver person-centred services to individuals and groups within a residential or community setting. This qualification has been developed to grow your knowledge in needs identification, service planning and development, and team leadership. 

You will learn about various elements of the community services sector including mental health, alcohol, drug and domestic violence services. This qualification is focused on developing your skills in effective communication, information development and distribution, process development, ethical behaviour and meeting the legal responsibilities of community services workers.

Make a change with management-level skills.

There is a growing demand for skilled community services workers in the North West to support the increase in community services agencies. Community services workers require a diverse set of skills to respond to increasingly complex client care needs, provide crisis support, manage caseloads, develop programs and prevention and intervention strategies. 

This qualification provides you with the skills to develop, implement and evaluate programs, secure and manage funding, case-manage clients in a community services setting, and lead a community services team. Throughout this course, you will develop specialised skills in community services care and gain the knowledge to support colleagues in a supervisory or team management capacity. 

You will undertake training in three sections: program development, case management and team leadership. This course provides an affordable entry pathway into university study in an approved social work degree. 

Build a career conserving our natural environment.

Would you like to pursue a career in the great outdoors? This entry-level qualification provides you with first-hand experience in the conservation and ecosystem management industry.

Throughout this course, you will learn about natural area conservation, ecological restoration, nursery work, machinery operation and maintenance, safe work practices and basic chemical safety. You will complete written assignments and work in teams to undertake programs that assist in maintaining the natural environment. 

Learn how to conserve our natural environment. 

Are you interested in working as a ranger or conservation officer in the conservation and ecosystem management industry? 

This course focuses on conservation techniques to maintain and promote the natural diversity of the land and ecosystem. You will have the option to focus on indigenous land management, conservation earthworks, lands, parks and wildlife, or natural area management. 

Throughout this course, you will learn how to conduct ecological and cultural site inspections, produce, read and interpret maps, respond to wildfires, apply and transport chemicals, operate a four-wheel-drive and undertake a range of repairs.

Become a leader in natural conservation. 

Are you ready to take your career to the next level? This qualification prepares you for management and/or supervisory roles within the Conservation and Ecosystem Management industry. 

This course covers practical skills in planning, implementing, costing and budgeting for conservation projects. Throughout this course you will learn about land and sea management, ecological restoration, revegetation and monitoring diversity, map production and wildfire management. You will undertake written assignments and work in teams to complete a range of programs on country.

This qualification provides a pathway to the primary trades in the construction industry with the exception of plumbing. Trade outcomes are predominantly achieved through an Australian Apprenticeship and this qualification allows for inclusion of skills suited for entry to off-site occupations, such as joinery as well as carpentry, bricklaying and other occupations in general construction.

This qualification is designed to introduce learners to the recognised trade callings in the construction industry and provide meaningful credit in a construction industry Australian Apprenticeship.

The qualification has core unit of competency requirements that are required in most Certificate III qualifications. The elective options are structured to allow choice from areas of trade skills as an introduction to a range of occupations.

Ready to start your new business venture?  

The Certificate IV in Entrepreneurship and New Business covers all of the essential skills and knowledge you need to establish your new small business or venture as part of a larger operation. 

This course guides you through the legalities involved with setting up a new business, how to undertake marketing research, plan finances and develop a comprehensive business plan. You will learn how to establish an accounting system, take advantage of business opportunities and market your offering through suitable communication and a digital presence. 

This course is tailored to the environment in North Western Australia, which supports growing business sectors within the tourism, catering, personal services, transportation and retail industries.  

The Certificate I in Gaining Access to Training and Employment (GATE) is an enabling general education course aimed at the development of personal, social and employability skills that are applicable across a wide range of industries.

It is designed to assist learners who have been marginalised or disadvantaged in some way to articulate into vocational pathways and to develop the skills and abilities to direct their own development.  

Get prepared for further work and study.

This qualification is a preparatory course enabling learners to extend their general education prior to entering a range of vocational training programs, employment or community participation. This course assists students with their specific needs across a range of fields including communication, mathematics, personal development and technology.

Participants will learn about:

• Practical numeracy
• Personal development
• Basic technology
• Community participation
• Basic business practices

Gain the skills to enter further study and employment.

The Certificate I in General Education for Adults is a bridging qualification for people of all cultural backgrounds and ages who want to improve their reading, writing, speaking and maths skills for employment, further training or participation within the community. This qualification approximates Year 9 at high school.

Throughout this course, participants will learn how to:

• Engage with and create texts
• Work with numbers and money
• Interpret directions
• Undertake measurements
• Interpret statistics
• Participate in job seeking

This qualification assists participants to explore further training options which suit their interests and abilities.

This course is available online!

Online classes are delivered via video lessons using Blackboard Collaborate and self study. 

What you need for the online class:

• A device (computer or tablet)
• A headset with a microphone
• A webcam 
• Access to the internet

Date: Wednesday, 11am -12pm; Friday 2pm - 3pm

Gain the skills to enter further study and employment.

The Certificate II in General Education for Adults provides participants with a general education. The training provides initial skill development in reading, writing, numeracy and skill development in a variety of areas to meet personal needs and to facilitate participation in the community, or other workplace and further education and training.

Upon successful completion, participants will be able to:

• Clarify project goals with appropriate people
• Plan, carry out and evaluate a project
• Identify a range of pathway options
• Develop a learning plan in relation to identified goals
• Assemble a portfolio and evaluate progress in relation to goals
• Read, interpret and evaluate texts
• Create a range of texts,
• Investigate, interpret and apply knowledge of every day and formal mathematics in a range of contexts

Gain the skills to enter further study and employment.

This course aims to provide a general education to participants. That is, initial skill development in reading, writing and numeracy and skill development in a variety of areas to meet personal needs and to facilitate participation in the community, or other workplace and further education and training.

Upon successful completion, participants will be able to:

• Clarify project goals with an appropriate support person
• Plan, carry out and evaluate projects
• Develop and document a personal study plan and gather a portfolio of evidence with support
• Read and interpret short, explicit and personally relevant texts
• Create simple, personally relevant texts
• Apply simple mathematical knowledge in familiar and everyday situations

This course is available at other campus locations upon request.

Seeking a career that can take you places? The North West provides an exceptional setting for guide training at some of the most spectacular sites in the country.

The Certificate III in Guiding provides participants with the key skills to operate as a successful tour guide.

The course covers:

• First aid
• Customer service
• Guide work
• Leadership
• Hazard assessment

As a tour guide you may visit many stunning remote areas including waterfalls, Indigenous art sites, World Heritage areas such as Purnunlulu National Park (Bungle Bungles), Karijini National Park and the picturesque Kimberley Coast. Previous completion of the Kakadu and Uluru Guides Accreditations contribute towards this qualification - please speak to your lecturer during the enrolment process to discuss your options.

If you are looking for a way to incorporate your enthusiasm for travel into work, then the Certificate III in Guiding could open the door to a successful career that allows you to travel the world!

Are you currently working as a tour guide? This is your chance to get formal recognition of your skills.

This course is available at other campus locations upon request.

A qualification in the dynamic hospitality industry could be your master key to new places, new people and new culture!

The Certificate I in Hospitality is an entry-level qualification, providing participants with the skills and knowledge in fundamental hospitality operations.

Participants who complete this qualification will be able to undertake work in various hospitality settings, such as restaurants, hotels, motels, catering operations, clubs, pubs, cafes and coffee shops. Individuals may work with some autonomy or in a team, usually under close supervision.

This course is available at other campus locations upon request.

A qualification in the dynamic hospitality industry could be your master key to new places, new people and new culture!

If you want to work your way up the hospitality ladder, then the Certificate II in Hospitality is a great place to start. Students will gain practical skills in food and beverage preparation, including preparing and serving coffee and non-alcoholic beverages. Students will learn how best to interact with customers, while gaining skills in social and cultural sensitivity.

The hospitality industry employs hundreds of thousands of people across Australia. Demand for workers in this sector has traditionally been strong and employers are looking for those who are willing to develop their hospitality skills and knowledge. Start your journey today!

This course is available at other campus locations upon request.

A qualification in the dynamic hospitality industry could be your master key to new places, new people and new culture!

Take your hospitality career to the next level by gaining the skills to work in a supervisory role. The Certificate IV in Hospitality will teach participants how to lead a team of staff by providing training and advice, maintaining a roster, managing diversity and addressing workplace conflicts.

Participants will also gain other management skills including maintaining a budget and transactions, and planning and costing basic menus.

This course is available at other campus locations upon request.

A qualification in the dynamic hospitality industry could be your master key to new places, new people and new culture!

The Diploma of Hospitality Management has been designed for those already working in the hospitality industry, who are ready to step into a management role.

This qualification covers a range of managerial skills including:

• Rostering
• Budgeting
• Marketing
• People management

Participants will graduate with the skills to work as a bar, restaurant, gaming, kitchen or motel manager. There are also elective streams in this course including food and beverage, front of house and small business management, which allows participants to focus their study towards an employment outcome of choice.

This course is available at other campus locations upon request.

Shape the employee journey and influence organisational culture with a rewarding career in HR.

Human resource professionals contribute to the development of a business’s most valuable asset: it’s people. HR professionals are responsible for workforce planning, recruitment, training and development, employee and labour relations, and often specialise in a particular area of the industry. 

Throughout this course, you will learn about the processes and regulations that keep an organisation ticking – from industrial awards and agreements, through to work health and safety procedures and internal human resources processes. You will learn about performance and payroll management, how to develop teams and conduct negotiations. 

This program has been designed to meet the needs of experienced, independent learners learning in remote regions within North West Australia.  

Make a positive difference in the lives of others. 

Gain the skills to provide direct care to clients who require assistance due to ill health, ageing or disability. When you enrol in this qualification, you have the option to specialise in aged care, disability support, or home and community care.

Throughout this course, you will learn how to use discretion and judgement when providing person-centred support. Your skills will be backed by factual, technical and procedural knowledge and theories. You will learn about the home and community support services, aged care industry, caring for the elderly, enabling independence, understanding and supporting people with dementia, safety procedures, ethical behaviour, infection control, working with cultural diversity, and workplace health and safety. You will put your skills into practice through mandatory work placement.

Looking for a career that is in demand?

The Certificate III in Information Technology has been tailored to meet the needs of an information communications technology (ICT) support worker. ICT Support Worker employment is expected to grow by 17.4% by 2026 (Labour Market Insights, 2022).

This qualification prepares participants for employment across a wide range of ICT areas, including technical support, network administration, web technologies, software applications and digital media technologies.

IT is constantly evolving with the advance of modern technology. Stay ahead of the game with a nationally recognised qualification!

Progress your career in the rapidly growing information communications technology (ICT) industry through a Certificate IV in Information Technology.

This qualification has been tailored to reflect the needs of the ICT networking support workforce. Upon successful completion of this course, participants will be competent in a wide range of general information and ICT technical functions. Participants will be able to develop, rectify and manage computer networks as required by their organisation, as well as liaise with third-party ICT service providers.

Information technology has the opportunity for both generalist and specialist information technology workers. Completion of this qualification allows learners to choose their area. It also opens up a range of further study options, including specialist certificates and higher level qualifications

This course covers:

•    ICT legislation and policy requirements
•    Diagnosing client business requirements
•    Installing and managing servers
•    Building and maintaining computer equipment and networking systems
•    Managing networks and data integrity
•    Building security into VPNs
•    Virtualisation and virtual server administration

ICT40120 Certificate IV in Information Technology can be completed in 2 years. Currently it is offered for trainees only.

Gain the skills to enter further study and employment.

This course aims to provide a general education to participants. That is, initial skill development in reading, writing and numeracy and skill development in a variety of areas to meet personal needs and to facilitate participation in the community, or other workplace and further education and training.

Upon successful completion, participants will be able to:

• Develop a learning plan and portfolio with support
• Read and interpret a limited range of short, simple and personally relevant texts
• Create short simple, personally relevant texts
• Recognise simple mathematical information in familiar and everyday situations

This course is available at other campus locations upon request.

Start your journey in the disability care sector. 

This entry-level qualification provides you with an introduction to a career as a disability support worker. It has been designed to equip you with industry-specific skills to enable a smooth transition into a Certificate III in Individual Support or a traineeship within the community services sector. 

Learn how to empower people with disability through the implementation of a rights-based service and a person-centred approach. Throughout this course, you will learn about effective communication, how to organise, provide and monitor support services, follow safe work practices and work respectfully with people from diverse social and cultural groups. You will also learn how to recognise and respond to life-threatening emergencies in line with the Australian Recuscitation Council (ARC) guidelines. 

This course includes units that can be credited towards the Certificate III in Individual Support.

Gain the skills to lead and manage with confidence. 

If you are interested in stepping into a leadership or management role within your workplace, then this course could be for you. 

The Certificate IV in Leadership and Management explores a range of topics relevant to those wishing to explore a career as an office manager, team leader or supervisor. Workplace leadership roles require strong communication skills and the ability to motivate your team. You will need to be organised and able to handle several tasks at one time, and this course can help you get there. 

This course covers the principles of leadership and management, and will guide you through the use of effective written and verbal communication, from report writing to problem solving, and network and relationship building. You will learn about operational planning, getting the most out of digital technology and initiating workplace health and safety operations. 

Fine-tune your leadership and management skills. 

Ready to take your career to the next level?

The Diploma of Leadership and Management covers a range of skills required to succeed in a role as a team leader, supervisor or general manager. You will learn how to communicate as a leader and engage emotional intelligence to plan and problem solve with your team. You will have the opportunity to enhance your operational, budgeting and financial planning skills, with a focus on creating a sustainable competitive advantage in the workplace. 

Become a project manager.

Most business environments require project managers and this could be your chance to grow and diversify your career. The Diploma of Project Management is suitable for you if you wish to work as a project leader or manager on medium to large scale projects. It is also suited to those who wish to gain the skills and knowledge to undertake small scale and ad hoc projects within or external to an organisation. 

Throughout this course, you will gain skills in: 

• Project scope, time and cost 
• Project quality, HR and risk 
• Project communication and stakeholder engagement 
• Project teams and meetings
• Continuous improvement 

Throughout this course, you will train in an online simulated workplace environment consisting of business scenarios and organisational policies and procedures that need to be completed. If you are already employed, you may be given the option of using your workplace policies and practices for training and assessment purposes.

The North West cattle industry provides a vast area of employment for young stockmen and women from all over WA.

Do you wish to try your hand in the cattle industry? This entry-level course could lead you on an exciting path from stockman to head stockman and eventually, station manager.

Throughout this course, you will undertake a combination of written assignments and hands-on industry tasks including fencing, tractor operations, cattle processing and mustering in teams. You will gain skills in machine operation, maintenance and horse husbandry. 

Start kicking goals with a qualification in sport and recreation.

Are you ready for a career where you can help others keep and active and healthy lifestyle? 

This qualification is an entry-level qualification, providing participants with a taster of the sport and community recreation industry. In this training you will learn how to assist with activity sessions and learn about industry knowledge to deliver a range of sport and recreation sessions and programs. You will also gain the skills required for customer service with a range of clientele.

In addition, you will also be trained in workplace health and safety and dealing with emergency situations. The lecturer uses a workplace resource to ensure training is realistic and meaningful. You will complete project work to develop knowledge of governing bodies and the legal requirements of the industry.

Start kicking goals with a qualification in sport and recreation.

Are you ready for a career where you can help others keep and active and healthy lifestyle? 

The Certificate III in Sport and Recreation offer the multi-skills for you to provide operational and customer support in fitness centres, sporting grounds or aquatic centres, as well as how best to provide support for sport and recreational programs. In this course you will learn a range of skills from planning and conducting schedules and programs, customer service, first aid and emergency response, and learning digital tools for promotion and engagement. 

Start kicking goals with a qualification in sport and recreation.

Are you ready for a career where you can help others keep and active and healthy lifestyle? 

The Certificate IV in Sport and Recreation enables you to work in the sport and recreation industry in an administrative or organisational capacity. You will learn to plan, conduct and evaluate activities of others, deal with unpredictable and non-routine situations and provide leadership and guidance to staff. You will undertake a combination of learning activities such as, coordinating work teams or groups, learn how to address client needs, provide first aid and develop and maintain stakeholder relationships.

This qualification provides a pathway to work in a diverse range of sport and recreation locations such as fitness centres, sporting grounds or complexes, leisure and aquatic centres and community recreation centres or sporting organisations and associations. 

Seeking a career that can take you places? A qualification in the tourism industry could land you employment anywhere in the world!

The Certificate II in Tourism is an entry-level qualification providing participants with foundation knowledge of the tourism industry. Throughout this course participants will gain basic skills in customer service, best practices for researching tourism information, how the industry works and an overview of its different sectors.

This course provides an entry into the tourism industry and is suitable to undertake as part of a traineeship, either through school or a workplace.

This course is available at other campus locations upon request.

Do you have what it takes to train the next generation of professionals in your industry of expertise? 

This qualification provides you with the opportunity to work as a lecturer, trainer or mentor, passing your skills onto the next wave of aspiring industry professionals. 

Throughout this course, you will learn how to design, contextualise and facilitate training to suit individual and organisational needs, while meeting industry and quality standards. Training is focused on the facilitation of learning, and maintaining and enhancing professional practice through competence-based assessment that fits within a national framework. 

You will learn how to design and develop learning programs and assessment tools, deliver training packages and accredited courses, and assess participant competence. This course is delivered over three workshops, and all must be completed to receive the full qualification. See course structure below for more information.

Seeking a career that can take you places? A qualification in the tourism industry could land you employment anywhere in the world!

Completing a Diploma of Travel and Tourism Management provides participants with an opportunity to take their career or own business to the next level. Participants will learn how to manage staff, finances and develop their business skills to become leaders in the industry.

Throughout this course, participants will:

• Discover more about the laws and legislation relating to the tourism industry
• Broaden their knowledge surrounding the major tourism regions of Australia
• Learn how to provide customer service that makes clients want to return and spread positive word of mouth
• Develop and manage service procedures to evaluate where business improvements can be made
• Gain insights into developing strong business relationships and negotiation techniques
• Learn how to effectively manage staff

This course is available at other campus locations upon request.

Become a health and safety manager in your workplace.

Are you passionate about the health and safety of your colleagues, and maintaining a safe and secure workplace? The Diploma of Work Health and Safety provides you with the skills and knowledge to be employed in a senior work health and safety role.  

This course covers a suite of work health and safety responsibilities, including risk, hazard and emergency management, compliance requirements, investigating work health and safety incidents, operating management systems and psychological health and safety management. 

Grow your work and employability skills! 

The Certificate II in Workplace Skills provides you with the entry-level skills required for employment and to progress into further business studies. Throughout this course, you will gain skills in basic procedural, clerical, administrative and operational tasks that require self-management and technology. 

This course covers skills in: 

• Communication and customer service 
• Problem solving, stress and time management 
• Digital technology and online research 
• Business software applications 
• Workplace health and safety 

Empower young people with a career in youth work. 

Build your tool kit to help young people in need. This qualification prepares you for a career as a youth worker, where your core role will be to address the social, behavioural, health, welfare and developmental needs of young people. 

You will learn how to develop and facilitate community-based programs, provide services appropriate to the needs and circumstances of young people, assist with mental health issues, identify and respond to youth at risk, understand legal and ethical requirements, and promote Aboriginal and Torres Strait Islander safety. You will learn how to respond effectively to the changing needs of young people, policy and service types. 

There is a growing demand for qualified youth workers in the North West within community, government and youth sector agencies, and this qualification provides you with a diverse set of skills to develop your career in the industry.