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Education and Community Services

Make a difference in the lives of others with a career in the Education and Community Services industries.

We offer qualifications in individual support, community services, early childhood education and care and education services.

Our individual support qualifications include specialisation in ageing, disability or home and community care, while our community services courses equip you for a range of roles such as a community support or outreach officer.

Help shape the future of our young people in a rewarding role as a youth worker, teacher’s assistant or childcare worker with our qualifications in youth work, education support or early childhood education.

^ You will pay half price for the course fees on the Lower fees, local skills courses, however other fees may apply such as for resources that are specifically needed for your training.
National ID: CHC43015
State ID: AWM9
Industry Education and Community Services
Half price^

Certificate IV in Ageing Support

Study modes:

Off campus
On campus
Online/distance
Traineeship

Sub study areas:

Aged Care

Make a positive difference in the lives of others.

The Certificate IV in Ageing Support is suitable for aged care workers who are responsible for the personal, physical and emotional support of older people in assisted living arrangements. Participants who undertake this course will undertake specialised tasks and functions in aged services; either in residential, home or community based environments.

Participants will learn how to develop, facilitate and review individualised service planning and delivery, demonstrating leadership and independence.

As part of this qualification, participants will undertake 120 hours of supervised work placement where they will be able to apply the skills and knowledge learned throughout the course. A federal police clearance is required prior to placement.

This course is available at other campus locations upon request.

Certificate IV
National ID: CHC22015
State ID: AWJ7
Industry Education and Community Services
Half price^

Certificate II in Community Services

Study modes:

Off campus
On campus
Still in school
Traineeship

Sub study areas:

Community Services

Make a real difference in peoples' lives.

The Certificate II in Community Services is an entry-level qualification, providing an introduction into the industry. Participants will learn how to work with local government and community organisations to identify needs, and then plan and develop appropriate services and facilities in order to meet those needs.

Participants will:

  • Gain an overall understanding of the community services sector
  • Learn about ethical behaviour
  • Develop skills in communication, information provision and processing
  • Learn how to provide administration support
  • Practice networking and providing group support

This course is available at other campus locations upon request.

Certificate II
National ID: CHC32015
State ID: AWJ2
Industry Education and Community Services
Half price^

Certificate III in Community Services

Study modes:

Off campus
On campus
Online/distance
Still in school
Traineeship

Sub study areas:

Community Services

Make a real difference in peoples' lives.

The Certificate III in Community Services will provide participants with the practical skills and knowledge to work effectively with individuals and groups, in residential and community settings, to identify their needs and plan and develop appropriate services to meet those needs. Participants will learn about the community services sector including mental health, alcohol and other drug services, and domestic violence services.

Participants will gain skills in:

  • Effective communication
  • Gathering, maintaining and providing information
  • Advocacy and community development processes
  • Ethical behaviour
  • Legal responsibilities of community workers

As part of this qualification, participants will undertake a supervised or simulated work placement where they will be able to apply the skills and knowledge learned throughout the course.

This course is available at other campus locations upon request.

Certificate III
National ID: CHC42015
State ID: AWL8
Industry Education and Community Services
Half price^

Certificate IV in Community Services

Study modes:

Off campus
On campus
Online/distance
Traineeship

Sub study areas:

Community Services

Make a real difference in peoples' lives.

The Certificate IV in Community Services is suitable for those who already work in the community services sector and wish to build on their skills and knowledge. Participants will learn skills in advanced communication, group work, training, community information provision and program development.

Throughout the course, participants will learn how to design and deliver programs that are accessible and enhance community participation, and develop an understanding of the legal and ethical requirements for working in community services.

As part of this qualification students will undertake a supervised work placement where they will be able to apply the skills and knowledge learned throughout this course.

This course is available at other campus locations upon request.

Certificate IV
National ID: CHC52015
State ID: AWM0
Industry Education and Community Services
Half price^

Diploma of Community Services

Study modes:

Off campus
On campus
Online/distance

Sub study areas:

Community Services

Make a real difference in peoples' lives.

The Diploma of Community Services provides participants with the skills to develop, implement and evaluate programs, secure and manage funding, case-manage clients in a community services setting, and lead a community services team. This course can be completed in three sections - program development, case management, and team leadership - and is an affordable entry pathway into tertiary study in an approved Social Work degree.

As part of this qualification, participants will undertake a supervised 100 hours of work placement in order to apply the skills and knowledge learnt. A federal police clearance and Working with Children Check are required prior to placement.

Graduates are able to work in aged care homes, youth shelters, State Government Family and Community Service Agencies, youth centres, aboriginal communities, community centres and local councils.

This course is available at other campus locations upon request.

Diploma
National ID: CHC30113
State ID: J587
Industry Education and Community Services
Half price^

Certificate III in Early Childhood Education and Care

Study modes:

Off campus
On campus
Still in school
Traineeship

Sub study areas:

Early Childhood Education and Care

Help shape the future of our young people.

Make a difference in childrens’ lives by learning how best to support their wellbeing, learning and development. This course is the nationally regulated entry level qualification for working in Early Childhood Education and Care settings.

Participants will learn how to implement the National Quality Framework, National Regulations and National Quality Standards to support the education and care of children from birth to school age. Participants will develop skills in facilitating children’s play, cultural competence, and creating healthy and safe environments.

As part of this qualification, participants will undertake 120 hours of supervised work placement where they will be able to apply the skills and knowledge learned throughout the course. A federal police clearance and Working with Children Check are required prior to placement.

Certificate III
National ID: CHC50113
State ID: J594
Industry Education and Community Services
Half price^

Diploma of Early Childhood Education and Care

Study modes:

Off campus
Still in school
Traineeship

Sub study areas:

Early Childhood Education and Care

Help shape the future of our young people.

Make a difference in childrens’ lives by learning how best to support their wellbeing, learning and development.

This course reflects the role of an educator who is responsible for the planning, implementing and management of programs in early childhood education and care services in accordance with legislative requirements and national quality standards. Participants will learn how to document, plan and evaluate children’s play, with a focus on inclusion, mentoring, management and working in a culturally diverse environment.

As part of this qualification, participants will undertake  240 hours of supervised work placement where they will be able to apply the skills and knowledge learned throughout the course. A federal police clearance and Working with Children Check are required prior to placement.

Upon completion of the Diploma, participants will become qualified to supervise other staff and volunteers. Participants will be equipped with the necessary skills to plan, implement and manage programs in early childhood services (0-12 years) in accordance with licensing, quality assurance and duty of care requirements.

This course is available at other campus locations upon request.

Diploma
National ID: CHC30213
State ID: J588
Industry Education and Community Services
Half price^

Certificate III in Education Support

Study modes:

Online/distance
Still in school
Traineeship

Sub study areas:

Education Services

Support our young people to achieve a bright future.

The Certificate III in Education Support provides participants with the skills to assist school teaching staff in the care and supervision of a class of students, ranging from kindergarten to year 10.

Participants will learn how to:

  • Implement planned education programs
  • Assist students in their learning and development
  • Contribute to the safety and health of students
  • Support students with additional needs

Participants will also learn how to work with children and young people at risk of harm, culturally diverse students, families and co-workers, and gain an introductory knowledge into working with children with special needs.

As part of this qualification, participants are required to undertake a supervised work placement in order to apply the skills and knowledge learned.

Certificate III
National ID: CHC40213
State ID: J590
Industry Education and Community Services

Certificate IV in Education Support

Study modes:

Online/distance
Traineeship

Sub study areas:

Education Services

Support our young people to achieve a bright future.

The Certificate IV in Education Support enables participants to work as a teachers' aide in public, independent and community education settings. Upon successful completion, participants will be competent in aiding school teaching staff in the safe care and supervision of their class of students.

Participants will learn how to:

  • Assist in the facilitation of student learning
  • Support learning and implementation of responsible behaviour
  • Comply with legislative, policy and industrial requirements within an education environment
  • Use educational strategies to support Aboriginal and/or Torres Strait Islander education
  • Identify and respond to children and young people at risk
  • Facilitate learning for students with a disability
Certificate IV
National ID: CHC33015
State ID: AWK6
Industry Education and Community Services
Half price^

Certificate III in Individual Support

Study modes:

Off campus
On campus
Online/distance
Still in school
Traineeship

Sub study areas:

Aged Care
Disability Services

Make a positive difference in the lives of others.

Develop the skills to care for those within the aged care, disability, or home and community care sector. Students who undertake this qualification can choose to specialise in one of these three streams.

Training is focussed on empowering and equipping students with the knowledge and competencies required of community workers to deliver individualised support to people who may require assistance due to ageing, disability or other reasons, both in community or residential settings. Students will be taught how to use discretion and judgement when providing this support and to take ownership of tasks and outcomes.

Experienced lecturers will provide participants with a range of factual, technical and procedural knowledge, as well as expand on the theories behind the concepts and practices of person-centred support.

As part of this qualification, participants will undertake 120 hours of supervised work placement where they will be able to apply the skills and knowledge learned throughout the course. A federal police clearance is required prior to placement.

This course is available at other campus locations upon request.

Certificate III
National ID: 52841WA
State ID: BEI60
Industry Education and Community Services
Half price^

Certificate II in Introduction to Aged Care

Study modes:

Off campus
On campus
Online/distance

Sub study areas:

Aged Care

Make a positive difference in the lives of others.

The Certificate II Introduction to Aged Care provides learners with basic industry specific skills and knowledge to either enable a transition into a traineeship within the Community Services sector at the Certificate III level or prepare them for work in the Aged Care sector.

This qualification will be delivered face to face, with a 100 hour work placement required to be undertaken in an aged care setting to allow for consolidation of knowledge and skills.

Certificate II
National ID: 52840WA
State ID: BEI59
Industry Education and Community Services
Half price^

Certificate II in Introduction to Disability Care

Study modes:

Off campus
On campus
Online/distance

Sub study areas:

Disability Services

Make a positive difference in the lives of others.

This qualification aims to provide learners with basic industry specific skills and knowledge that may enable them to transition into a traineeship within the Community Services sector at the Certificate III level or to go on to secure employment in the Disability sector.

This Qualification will be delivered face to face, with a 100 hour work placement required to be undertaken in a disability care setting to allow for consolidation of knowledge and skills.

Certificate II
State ID: AE384
Industry Education and Community Services
Free*
Skill sets

Provide Individual Support Skill Set

Delivered at:

Study modes:

On campus
Online/distance

Sub study areas:

Aged Care

Learn how to provide individualised support!

Many individuals require support services to help them live an independent and fulfilling life — including people with physical or intellectual disability, older people, and vulnerable members of the community.

This is highly rewarding work, but employers look for people who are job ready with basic skills and knowledge for entry level roles in one-on-one or group support settings, or for administrative role in a care facility. With the Provide Individual Support skill set, that will be you! 

You'll learn about following a client's individual care or support plan to meet their personal support needs, how to comply with personal hygiene standards, maintain food safety, contribute to the cleanliness of food handling areas and dispose of food appropriately, prepare for and provide medication assistance and complete medication documentation, supporting a client to self-administer medication, safe work practices for the health and safety of yourself and your clients, and how to recognise potentially hazardous manual tasks and complete those tasks in a safe manner. 

Skill set
State ID: IAC45
Industry Education and Community Services
Skill sets

TAE Assessment Skill Set

Study modes:

On campus

Sub study areas:

Education Services

This workshop provides participants with an understanding of their assessment responsibilities within a competency-based assessment system.

Participants will learn how to:

  • Identify, analyse and interpret assessment tools
  • Design, develop, use and validate assessment instructions, plans and tools used to guide the collection of quality evidence
  • Assess Recognition of Prior Learning (RPL)
  • Units of competency delivered in this workshop have been derived from the TAE40116 Certificate IV in Training and Assessment.
Skill set
State ID: IAC48
Industry Education and Community Services
Half price^
Skill sets

TAE Delivery Skill Set

Study modes:

On campus

Sub study areas:

Training and Assessment

This workshop guides participants through the skills required to competently deliver training in their chosen field.

Key focuses include:

  • Planning, organising, delivering and reflecting on training for individuals within a group
  • Identifying Language, Literacy and Numeracy (LLN) needs for the training and work environment
  • Strategies and resources to meet the needs of learner groups
  • Using real work activities to support learning

Units of competency delivered in this workshop have been derived from the TAE40116 Certificate IV in Training and Assessment.

Skill set
State ID: IAC43
Industry Education and Community Services
Half price^
Skill sets

TAE Design Skill Set

Study modes:

On campus

Sub study areas:

Training and Assessment

This workshop provides individuals with the skills and knowledge required to use training packages and accredited courses as tools to conceptualise, design, develop and review learning programs.

Students will learn how to best meet an identified need for a group of learners to support industry, organisation and individual competency development needs.

Units of competency delivered in this workshop have been derived from the TAE40116 Certificate IV in Training and Assessment.

Skill set
National ID: TAE40116
State ID: BAB2
Industry Education and Community Services
Half price^

Certificate IV in Training and Assessment

Study modes:

Off campus
On campus

Sub study areas:

Education Services

Do you have what it takes to train the next generation of professionals in your industry of expertise?

The Certificate IV in Training and Assessment provides participants with the opportunity to work as a lecturer, trainer or mentor in their area of specialty. This qualification provides participants with the skills and knowledge required to facilitate learning and maintain and enhance professional practice through competency-based assessment in a range of settings.

Participants will learn how to design and develop learning programs and resources to support delivery. Participants will also learn how to plan and organise assessment, design and develop assessment tools and assess competency in a vocational, training and education environment.

This qualification is delivered in three workshops, and all must be completed to receive the full qualification
Our blocks of delivery cover three areas:
  • Designing learning programs to deliver qualifications and/or units of competency
  • Delivering training to groups and individuals, supporting facilitation of learning, transfer of knowledge and learning needs
  • Assessment processes and tool design, validation of assessment tools, and conducting assessment.

Our delivery model supports participants to achieve the qualification while managing work and home commitments. Once qualified, participants will be able to confidently design, contextualise and facilitate training to suit organisational needs, while meeting industry and quality standards.

The TAE40116 is the current version and replaces the previous qualification coded TAE40110. We offer gap training if you already hold the TAE40110 but need to complete two additional units to meet the Standards for Registered Training Organisations 2015. Alternatively to update your qualification from TAE40110 to TAE40116 we offer Recognition of Prior Learning (RPL) and/or training to achieve the additional units.

Please note: Participants are required to have vocational competency in an industry area prior to enrolling in this course.

This course is available at other campus locations upon request.

Certificate IV
State ID: AE383
Industry Education and Community Services
Free*
Skill sets

Work in Community Care Skill Set

Study modes:

On campus
Online/distance

Sub study areas:

Community Services

Work in the community care industry!

There's many job opportunities in the field of community care, which includes health care support and specialist areas such as social support.  The Work in Community Care skill set will give you a great starting point to get into the industry, as it covers important areas such as first aid, communicating with diverse people, and customer service in a community care setting.

You'll also learn to follow organisational infection prevention and control policies and procedures, including implementing standard and transmission-based precautions and responding to infection risks to ensure you're working COVID-safe.

You'll be job ready, knowing how to provide a first aid response to a casualty in a range of situations,· greet clients and exchange routine information to provide a triage service, work respectfully with people from diverse social backgrounds and demonstrate cultural sensitivity, communicate effectively with clients, colleagues and management, and use workplace technology.

Skill set
National ID: CHC40413
State ID: J592
Industry Education and Community Services
Half price^

Certificate IV in Youth Work

Study modes:

Off campus
On campus
Online/distance
Traineeship

Sub study areas:

Community Services

Help shape the future of our young people.

The Certificate IV in Youth Work enables participants to develop and facilitate a range of community-based programs for young people. These programs are designed to address the social, behavioural, health, welfare, developmental and protection needs of young people.

This work may be undertaken through employment in community, government and youth sector agencies.

Workers will be:

  • Responsible for implementing policies and guidelines of the employing organisation
  • Largely self-directed with fairly autonomous decision-making capacity under the indirect supervision of a manager. 

This course is available at other campus locations upon request.

Certificate IV
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