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Education and Community Services

Make a difference in the lives of others with a career in the Education and Community Services industries.

We offer qualifications in individual support, community services, early childhood education and care and education services.

Our individual support qualifications include specialisation in ageing, disability or home and community care, while our community services courses equip you for a range of roles such as a community support or outreach officer.

Help shape the future of our young people in a rewarding role as a youth worker, teacher’s assistant or childcare worker with our qualifications in youth work, education support or early childhood education.

^ You will pay half price for the course fees on the Lower fees, local skills courses, however other fees may apply such as for resources that are specifically needed for your training.
National ID: CHC43015
State ID: AWM9
Industry Education and Community Services
Free in 2023

Certificate IV in Ageing Support

Study modes:

Off campus
On campus
Online/distance
Traineeship

Sub study areas:


Pursue a rewarding career in a growing industry. 

Aged care is among the fastest growing industries in today’s workforce and with an ageing population, this field will continue to expand in the coming years. 

This qualification supports you to pursue a career in the aged care industry, where you will facilitate the empowerment, interests and rights of aged care clients. You will learn how to develop, facilitate and review individualised service planning and delivery within a residential, home and/or community-based environment.

Throughout this course, you will learn how to provide a range of specialised care to clients, including palliative, dementia and supporting older people at risk. You will learn how to support relationships with family and carers, manage legal and ethical compliance, undertake safe work practices and maintain collaborative networks and partnerships. 

Certificate IV
National ID: CHC22015
State ID: AWJ7
Industry Education and Community Services
Half price^

Certificate II in Community Services

Study modes:

Off campus
On campus
Still in school
Traineeship

Sub study areas:


Join a growing industry of carers. 

There is a growing demand for skilled support workers in the community services and youth work sectors across the North West. This qualification provides a pathway for those who wish to work in the community services industry as a first point of contact, meeting the immediate needs of individuals who require care. 

This entry-level course provides you with a broad base of skills to respond effectively to the changing needs of clients, policy and service types. You will learn how to support the individual needs of clients, with a focus on cultural competence. Throughout this course, you will learn how to identify the needs of local government and community organisations, and then plan and develop appropriate services and facilities to meet those needs. You will learn how to provide relevant communication, process information, provide administrative support and conduct ethical behaviour. 

Certificate II
National ID: CHC32015
State ID: AWJ2
Industry Education and Community Services
Half price^

Certificate III in Community Services

Study modes:

Off campus
On campus
Online/distance
Still in school
Traineeship

Sub study areas:


Grow your skills in the community services sector.

Gain the practical skills to design and deliver person-centred services to individuals and groups within a residential or community setting. This qualification has been developed to grow your knowledge in needs identification, service planning and development, and team leadership. 

You will learn about various elements of the community services sector including mental health, alcohol, drug and domestic violence services. This qualification is focused on developing your skills in effective communication, information development and distribution, process development, ethical behaviour and meeting the legal responsibilities of community services workers.

Certificate III
National ID: CHC42015
State ID: AWL8
Industry Education and Community Services
Free in 2023

Certificate IV in Community Services

Study modes:

Off campus
On campus
Online/distance
Traineeship

Sub study areas:


Take the next steps in your community services career.

It’s time to take your community services career to new heights. At this level, you will be supporting clients with a range of complex care needs, and well-developed skills in intervention, case management, client-centred care and advocacy are vital. 

Throughout this qualification, you will learn how to design and deliver accessible programs that enhance community participation and are in line with the legal and ethical requirements of the community services sector. This course focuses on equipping you with skills in advanced communication, group work, training, community provision and program development. 

Certificate IV
National ID: CHC52015
State ID: AWM0
Industry Education and Community Services
Half price^

Diploma of Community Services

Study modes:

Off campus
On campus
Online/distance

Sub study areas:


Make a change with management-level skills.

There is a growing demand for skilled community services workers in the North West to support the increase in community services agencies. Community services workers require a diverse set of skills to respond to increasingly complex client care needs, provide crisis support, manage caseloads, develop programs and prevention and intervention strategies

This qualification provides you with the skills to develop, implement and evaluate programs, secure and manage funding, case-manage clients in a community services setting, and lead a community services team. Throughout this course, you will develop specialised skills in community services care and gain the knowledge to support colleagues in a supervisory or team management capacity. 

You will undertake training in three sections: program development, case management and team leadership. This course provides an affordable entry pathway into university study in an approved social work degree. 

Diploma
National ID: CHC30121
State ID: BGY3
Industry Education and Community Services
Free in 2023

Certificate III in Early Childhood Education and Care

Study modes:

Off campus
On campus
Still in school
Traineeship

Sub study areas:


Make a difference in the lives of our children. 

The early childhood education and care sector is experiencing increased demand, driven by population growth and an emphasis on the importance of early childhood development. 

This course is the nationally regulated entry-level qualification for educators who wish to support the development and wellbeing of children from birth to school age in an early childhood education and care setting. You will learn how to implement the National Quality Framework, National Regulations and National Quality Standards. 

Throughout this course, you will learn about best practices for facilitating children’s play, creating healthy and safe environments and cultural competence. You will learn how to facilitate development in the context of an approved learning framework, following established policies and procedures.

Certificate III
National ID: CHC50121
State ID: BGY6
Industry Education and Community Services
Free in 2023

Diploma of Early Childhood Education and Care

Study modes:

Apprenticeship
Off campus
On campus
Online/distance
Traineeship

Sub study areas:


Help shape the future of our young people. 

Gain the skills to work effectively as an educator, supporting the development and wellbeing of children aged 0 to 12 years. 

This qualification elevates your skills in the early childhood education and care sector, with a focus on leadership and support. Throughout this course, you will learn how to support and lead children’s learning and development, maintain compliance in service operations, supervise staff and work with community members and external agencies to achieve successful outcomes. You will learn how to analyse and apply a range of specialised theoretical concepts to diverse work situations. 

The early childhood education and care sector is experiencing increased demand, driven by population growth and an emphasis on the importance of early childhood development. This course provides you with an opportunity to progress your career in a growing industry.

Diploma
National ID: CHC30213
State ID: J588
Industry Education and Community Services
Half price^

Certificate III in Education Support

Delivered at:

Study modes:

Online/distance
Still in school
Traineeship

Sub study areas:


Support our young people to achieve a bright future.

The Certificate III in Education Support provides participants with the skills to assist school teaching staff in the care and supervision of a class of students, ranging from kindergarten to year 10.

Participants will learn how to:

  • Implement planned education programs
  • Assist students in their learning and development
  • Contribute to the safety and health of students
  • Support students with additional needs

Participants will also learn how to work with children and young people at risk of harm, culturally diverse students, families and co-workers, and gain an introductory knowledge into working with children with special needs.

As part of this qualification, participants are required to undertake a supervised work placement in order to apply the skills and knowledge learned.

Certificate III
National ID: CHC40213
State ID: J590
Industry Education and Community Services

Certificate IV in Education Support

Delivered at:

Study modes:

Online/distance
Traineeship

Sub study areas:


Support our young people to achieve a bright future.

The Certificate IV in Education Support enables participants to work as a teachers' aide in public, independent and community education settings. Upon successful completion, participants will be competent in aiding school teaching staff in the safe care and supervision of their class of students.

Participants will learn how to:

  • Assist in the facilitation of student learning
  • Support learning and implementation of responsible behaviour
  • Comply with legislative, policy and industrial requirements within an education environment
  • Use educational strategies to support Aboriginal and/or Torres Strait Islander education
  • Identify and respond to children and young people at risk
  • Facilitate learning for students with a disability
Certificate IV
National ID: CHC33015
State ID: AWK6
Industry Education and Community Services
Free in 2023

Certificate III in Individual Support

Study modes:

Off campus
On campus
Online/distance
Still in school
Traineeship

Sub study areas:


Make a positive difference in the lives of others. 

Gain the skills to provide direct care to clients who require assistance due to ill health, ageing or disability. When you enrol in this qualification, you have the option to specialise in aged care, disability support, or home and community care.

Throughout this course, you will learn how to use discretion and judgement when providing person-centred support. Your skills will be backed by factual, technical and procedural knowledge and theories. You will learn about the home and community support services, aged care industry, caring for the elderly, enabling independence, understanding and supporting people with dementia, safety procedures, ethical behaviour, infection control, working with cultural diversity, and workplace health and safety. You will put your skills into practice through mandatory work placement.

Certificate III
National ID: 52841WA
State ID: BEI60
Industry Education and Community Services
Half price^

Certificate II in Introduction to Aged Care

Delivered at:

Study modes:

Off campus
On campus
Online/distance

Sub study areas:


Start your journey in the aged care sector.

Employment opportunities in residential aged care facilities are among the fastest growing of any industry and with an ageing population, these are likely to increase in the coming years. This entry-level qualification provides you with an introduction to a career as an aged care worker. It has been designed to equip you with industry-specific skills to enable a smooth transition into a Certificate III in Individual Support or a traineeship within the aged care sector. 

Learn how to empower people within the aged care sector through the implementation of a rights-based service and a person-centred approach. Throughout this course, you will learn about effective communication, how to organise, provide and monitor support services, follow safe work practices and work respectfully with people from diverse social and cultural groups. You will also learn how to recognise and respond to life-threatening emergencies in line with the Australian Recuscitation Council (ARC) guidelines. 

You will complete a mandatory work placement during this course where you will put your skills into practice in the use of suitable facilities, equipment and resources, following individualised plans, adhering to infection control policies and procedures, responding to hazards, problem-solving and modelling industry operating conditions. 

This course includes units that can be credited towards the Certificate III in Individual Support

Certificate II
National ID: 52840WA
State ID: BEI59
Industry Education and Community Services
Half price^

Certificate II in Introduction to Disability Care

Study modes:

Off campus
On campus
Online/distance

Sub study areas:


Start your journey in the disability care sector. 

This entry-level qualification provides you with an introduction to a career as a disability support worker. It has been designed to equip you with industry-specific skills to enable a smooth transition into a Certificate III in Individual Support or a traineeship within the community services sector. 

Learn how to empower people with disability through the implementation of a rights-based service and a person-centred approach. Throughout this course, you will learn about effective communication, how to organise, provide and monitor support services, follow safe work practices and work respectfully with people from diverse social and cultural groups. You will also learn how to recognise and respond to life-threatening emergencies in line with the Australian Recuscitation Council (ARC) guidelines. 

This course includes units that can be credited towards the Certificate III in Individual Support.

Certificate II
National ID: TAE40116
State ID: BAB2
Industry Education and Community Services
Half price^

Certificate IV in Training and Assessment

Study modes:

Off campus
On campus

Sub study areas:


Do you have what it takes to train the next generation of professionals in your industry of expertise? 

This qualification provides you with the opportunity to work as a lecturer, trainer or mentor, passing your skills onto the next wave of aspiring industry professionals. 

Throughout this course, you will learn how to design, contextualise and facilitate training to suit individual and organisational needs, while meeting industry and quality standards. Training is focused on the facilitation of learning, and maintaining and enhancing professional practice through competence-based assessment that fits within a national framework. 

You will learn how to design and develop learning programs and assessment tools, deliver training packages and accredited courses, and assess participant competence. This course is delivered over three workshops, and all must be completed to receive the full qualification. See course structure below for more information.

Certificate IV
State ID: AE618
Industry Education and Community Services
Free in 2023
Skill sets

Work in Community Care Skill Set

Delivered at:

Study modes:

On campus
Online/distance

Sub study areas:


Work in the community care industry!

There's many job opportunities in the field of community care, which includes health care support and specialist areas such as social support.  The Work in Community Care skill set will give you a great starting point to get into the industry, as it covers important areas such as first aid, communicating with diverse people, and customer service in a community care setting.

You'll also learn to follow organisational infection prevention and control policies and procedures, including implementing standard and transmission-based precautions and responding to infection risks to ensure you're working COVID-safe.

You'll be job ready, knowing how to provide a first aid response to a casualty in a range of situations,· greet clients and exchange routine information to provide a triage service, work respectfully with people from diverse social backgrounds and demonstrate cultural sensitivity, communicate effectively with clients, colleagues and management, and use workplace technology.

Skill set
National ID: CHC40413
State ID: J592
Industry Education and Community Services
Free in 2023

Certificate IV in Youth Work

Study modes:

Off campus
On campus
Online/distance
Traineeship

Sub study areas:


Empower young people with a career in youth work. 

Build your tool kit to help young people in need. This qualification prepares you for a career as a youth worker, where your core role will be to address the social, behavioural, health, welfare and developmental needs of young people

You will learn how to develop and facilitate community-based programs, provide services appropriate to the needs and circumstances of young people, assist with mental health issues, identify and respond to youth at risk, understand legal and ethical requirements, and promote Aboriginal and Torres Strait Islander safety. You will learn how to respond effectively to the changing needs of young people, policy and service types. 

There is a growing demand for qualified youth workers in the North West within community, government and youth sector agencies, and this qualification provides you with a diverse set of skills to develop your career in the industry. 

Certificate IV
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