SIT50422 Diploma of Hospitality Management
Become a leader in your industry.
Are you ready to take your career to the next level? This qualification has been designed for those who have substantial operational experience in the tourism and hospitality industry and are ready to step into a management role.
This qualification is directly aligned with priority industry areas where jobs are today, and into the future. As part of the state government Lower fees, local skills initiative, from 1 January 2020 through to 31 December 2025 you'll only pay half the tuition fees (plus resource fee) capped at $1,200; or $400 if you're aged 15—24 or eligible for a concession. For full details see our Half price courses page.
^ You will pay half price for the course fees on the Lower fees, local skills courses, however other fees may apply such as for resources that are specifically needed for your training.
When Available all year.
Study Mode Part-time. Workplace.
Throughout this course, you will build on your existing hospitality knowledge while developing skills in planning, leading, implementing and monitoring staff and business operations. You will learn about operational planning, managing budgets, implementing regulatory requirements and work health and safety practices, and techniques for enhancing the overall customer experience. You will also learn how to lead a team of staff, prepare rosters and manage workplace conflict and diversity.
As part of this course, you will complete a knowledge assessment and be observed completing pre-determined tasks on the job for each unit of study.
Throughout this course, you will gain skills in:
- Operational planning
- Managing customer service practices
- Enhancing customer service experiences
- Preparing, monitoring and managing budgets
- Leading and managing staff
- Rostering staff, managing conflict and workplace diversity
- Implementing regulatory requirements and work health and safety practices
You have operational experience in the hospitality industry and wish to progress into a management role.
Not all units and study modes are offered at all campuses. Please check with your local campus.
Select your preferred campus and apply
Delivery location, important dates and study options
This course is currently undergoing scheduling to meet community demand. Course dates, locations and study modes will be available shortly. Please check back soon, complete the course enquiry form below or contact our Client Services Team for more information.