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BSB10120 Certificate I in Workplace Skills

National ID: BSB10120 State ID: BFT5
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Develop your work and employability skills! 

This entry-level qualification allows you to develop basic career and employability skills relevant to a wide range of industries. Throughout this course, you will learn how to develop self-assessment skills to improve your personal learning and employment goals

Become actively involved in today’s digital world with confidence. Throughout this course, you will develop computer skills to: 

  • Create resumes and complete job applications 
  • Use basic software including the Microsoft Office Suite 
  • Touch type
  • Save and store documents and passwords securely
  • Organise files 
  • Navigate the internet 
  • Download applications safely 
  • Complete personal and work-based routine tasks 
  • Be safe online

This course involves 10 hours of face-to-face training per week, with approximately two hours of prescribed activities to complete research projects. 

Throughout this course, you will gain skills in:

  • Using business resources
  • Operating digital devices and using technology for workplace tasks 
  • Researching the internet and participating in job seeking activities 
  • Job readiness 
  • You seek to improve your language, literacy and numeracy skills through customised support
  • You want to become job-ready 
  • You are a client of an employment agency 

Not all units and study modes are offered at all campuses. Please check with your local campus.

This is an entry-level qualification and therefore there are no entrance requirements. 


National ID Unit title
BSBOPS101 Use business resources
BSBPEF101 Plan and prepare for work readiness


National ID Unit title
BSBTEC101 Operate digital devices
BSBTEC203 Research using the internet
FSKDIG002 Use digital technology for routine and simple workplace tasks
VU21666 Participate in job seeking activities

This qualification prepares you for roles such as: 

  • Office junior 
  • Receptionist 
  • Business trainee 

Job titles and qualification requirements may vary between organisations. 

For more information about job and career pathways, visit JobOutlook(opens in a new tab) or Jobs and Skills WA(opens in a new tab)

On Campus


Tuition fee*

Resource fee

Total fee









Our estimated fees are based on:

  • Full time study in 2023
  • A selection of elective units designed to meet local industry demand for skills (different unit selections will attract different fees)
  • For more information regarding eligibility and fees, please visit DTWD website 

These fees are estimates only and depend on your eligibility for government funding, concession rates, the units you choose to study or seek to be recognised under Recognition of Prior Learning (RPL). Additional resource, material and/or equipment costs may apply. Visit our Fees and Charges page for more information, including on consumer rights.

Delivery locations and study options

Duration 6 months
When Date: 2023
Where Broome Campus
Derby Campus
Fitzroy Crossing Campus

Register your interest now