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BSB20120 Certificate II in Workplace Skills

National ID BSB20120 State ID BFT1

Grow your work and employability skills! 

The Certificate II in Workplace Skills provides you with the entry-level skills required for employment and to progress into further business studies

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CampusesBroome Campus. Derby Campus. Fitzroy Crossing Campus. Halls Creek Campus. Karratha Campus. Kununurra Campus. Minurmarghali Mia Campus. Newman Campus. Pundulmurra Campus. Tom Price Campus. Wyndham Campus.

Study Mode Off campus. On campus. Online/distance. Still in school. Traineeship.

Throughout this course, you will gain skills in basic procedural, clerical, administrative and operational tasks that require self-management and technology. 

This course covers skills in: 

  • Communication and customer service 
  • Problem solving, stress and time management 
  • Digital technology and online research 
  • Business software applications 
  • Workplace health and safety 

Depending on the elective units you select, you will gain skills in: 

  • Communication and customer service 
  • Problem solving, stress and time management 
  • Digital technology and online research 
  • Business software applications 
  • Workplace health and safety 
  • You are a trainee wishing to commence employment in a business environment 
  • You want to become job-ready 

If you enrol as part of a traineeship, you will be allocated a workplace mentor to assist you with becoming familiar with the culture and expectations of the workplace. Your lecturer will liaise with your nominated supervisor, set projects for assessment and undertake workplace visits with you. 

Not all units and study modes are offered at all campuses. Please check with your local campus.

Important information

Select your preferred campus and apply

Details

Duration 1 year
When Date 2024
Where Broome Campus
Derby Campus
Fitzroy Crossing Campus
Halls Creek Campus
Karratha Campus
Kununurra Campus
Minurmarghali Mia Campus
Newman Campus
Pundulmurra Campus
Tom Price Campus
Wyndham Campus

Details

Duration 1 year
When Date 2024
Where Broome Campus
Derby Campus
Fitzroy Crossing Campus
Halls Creek Campus
Karratha Campus
Kununurra Campus
Minurmarghali Mia Campus
Newman Campus
Pundulmurra Campus
Tom Price Campus
Wyndham Campus

Details

Duration 1 year
When Date 2024
Where Broome Campus
Derby Campus
Fitzroy Crossing Campus
Halls Creek Campus
Karratha Campus
Kununurra Campus
Minurmarghali Mia Campus
Newman Campus
Pundulmurra Campus
Tom Price Campus
Wyndham Campus

Details

Duration 1 year
When Date 2024
Where Broome Campus
Derby Campus
Fitzroy Crossing Campus
Halls Creek Campus
Karratha Campus
Kununurra Campus
Minurmarghali Mia Campus
Newman Campus
Pundulmurra Campus
Tom Price Campus
Wyndham Campus

Details

Duration 1 year
When Date 2024
Where Broome Campus
Derby Campus
Fitzroy Crossing Campus
Halls Creek Campus
Karratha Campus
Kununurra Campus
Minurmarghali Mia Campus
Newman Campus
Pundulmurra Campus
Tom Price Campus
Wyndham Campus

Register your interest now

Course enquiry form