Grow your work and employability skills!
The Certificate II in Workplace Skills provides you with the entry-level skills required for employment and to progress into further business studies. Throughout this course, you will gain skills in basic procedural, clerical, administrative and operational tasks that require self-management and technology.
This course covers skills in:
- Communication and customer service
- Problem solving, stress and time management
- Digital technology and online research
- Business software applications
- Workplace health and safety
Depending on the elective units you select, you will gain skills in:
- Communication and customer service
- Problem solving, stress and time management
- Digital technology and online research
- Business software applications
- Workplace health and safety
- You are a trainee wishing to commence employment in a business environment
-
You want to become job-ready
If you enrol as part of a traineeship, you will be allocated a workplace mentor to assist you with becoming familiar with the culture and expectations of the workplace. Your lecturer will liaise with your nominated supervisor, set projects for assessment and undertake workplace visits with you.
Not all units and study modes are offered at all campuses. Please check with your local campus.
There are no formal entrance requirements for this course; however, you are expected to be able to read, write and study independently with some support from trainers and mentors.
Core
| National ID | Unit title |
|---|
| BSBCMM211 | Apply communication skills |
| BSBOPS201 | Work effectively in business environments |
| BSBPEF202 | Plan and apply time management |
| BSBSUS211 | Participate in sustainable work practices |
| BSBWHS211 | Contribute to the health and safety of self and others |
Elective
| National ID | Unit title |
|---|
| BSBOPS203 | Deliver a service to customers |
| BSBPEF101 | Plan and prepare for work readiness |
| BSBPEF201 | Support personal wellbeing in the workplace |
| BSBTEC201 | Use business software applications |
| BSBTEC302 | Design and produce spreadsheets |
This qualification prepares you for roles such as:
- Administration assistant
- Office junior
- Receptionist
-
Data entry operator
Job titles and qualification requirements may vary between organisations.
For more information about job and career pathways, visit JobOutlook(opens in a new tab) or Jobs and Skills WA(opens in a new tab) .
On Campus
|
|
Tuition fee* |
Resource fee |
Total fee |
|
General |
$1,512.80 |
$81.15 |
$1,593.95 |
|
Concession |
$455.70 |
$81.15 |
$536.85 |
Online
|
|
Tuition fee* |
Resource fee |
Total fee |
|
General |
$1,512.80 |
$81.15 |
$1,593.95 |
|
Concession |
$455.70 |
$81.15 |
$536.85 |
Traineeship
|
|
Tuition fee* |
Resource fee |
Total fee |
|
General |
$1,007.50 |
$81.15 |
$1,088.65 |
|
Concession |
$300.70 |
$81.15 |
$381.85 |
Our estimated fees are based on:
- Full time study in 2023
- A selection of elective units designed to meet local industry demand for skills (different unit selections will attract different fees)
- For more information regarding eligibility and fees, please visit DTWD website
These fees are estimates only and depend on your eligibility for government funding, concession rates, the units you choose to study or seek to be recognised under Recognition of Prior Learning (RPL). Additional resource, material and/or equipment costs may apply. Visit our Fees and Charges page for more information, including on consumer rights.
Delivery locations and study options
On Campus
| Duration | 1 year |
| When | Date: 2023 |
| Where |
Broome Campus Derby Campus Fitzroy Crossing Campus Halls Creek Campus Karratha Campus Kununurra Campus Minurmarghali Mia Campus Newman Campus Pundulmurra Campus Tom Price Campus Wyndham Campus |
Online
| Duration | 1 year |
| When | Date: 2023 |
| Where |
Broome Campus Derby Campus Fitzroy Crossing Campus Halls Creek Campus Karratha Campus Kununurra Campus Minurmarghali Mia Campus Newman Campus Pundulmurra Campus Tom Price Campus Wyndham Campus |
Traineeship
| Duration | 1 year |
| When | Date: 2023 |
| Where |
Broome Campus Derby Campus Fitzroy Crossing Campus Halls Creek Campus Karratha Campus Kununurra Campus Minurmarghali Mia Campus Newman Campus Pundulmurra Campus Tom Price Campus Wyndham Campus |