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CHC22015 Certificate II in Community Services

National ID: CHC22015 State ID: AWJ7
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Join a growing industry of carers. 

There is a growing demand for skilled support workers in the community services and youth work sectors across the North West. This qualification provides a pathway for those who wish to work in the community services industry as a first point of contact, meeting the immediate needs of individuals who require care. 

This entry-level course provides you with a broad base of skills to respond effectively to the changing needs of clients, policy and service types. You will learn how to support the individual needs of clients, with a focus on cultural competence. Throughout this course, you will learn how to identify the needs of local government and community organisations, and then plan and develop appropriate services and facilities to meet those needs. You will learn how to provide relevant communication, process information, provide administrative support and conduct ethical behaviour. 

Throughout this course, you will gain skills in: 

  • Identifying the needs of local government and community organisations 
  • Planning and developing appropriate services and facilities to meet target audience needs 
  • Processing information and providing relevant communication 
  • Administrative support 
  • Ethical behaviour 
  • You are currently working in the community services or youth work industry, and wish to formalise your skills 
  • You seek a career change 
  • You enjoy caring for others 
Half-price

This course is part of the Skills Ready initiative, allowing you to pay just half of the standard course fees for training from now until 2025! In addition, eligible students will have their course fees capped at just $400 per year. Please note that additional resource, material and/or equipment costs may apply. Visit our Skills Ready page for more information.

^ You will pay half price for the course fees on the Lower fees, local skills courses, however other fees may apply such as for resources that are specifically needed for your training.

If you are over 18 years of age, you must hold a valid Working with Children Check and Police History Check, as required by the Western Australian Government.

You must complete two x two-week work placement blocks as part of this course. If you are not currently employed in a community services or youth work setting, your lecturer will assist you in finding a suitable placement for this period. During your work placement, you will observe, develop and put your theoretical skills into practice while shadowing a workplace supervisor. You will complete a workplace information book with a list of required tasks throughout your work placement.

BSBWOR202 Organise and complete daily work activities
CHCCOM001 Provide first point of contact
CHCCOM005 Communicate and work in health or community services
CHCDIV001 Work with diverse people
HLTWHS001 Participate in workplace health and safety
BSBWOR201 Manage personal stress in the workplace
CHCADV001 Facilitate the interests and rights of clients
HLTAID011 Provide first aid
HLTINF001 Comply with infection prevention and control policies and procedures

This qualification prepares you for roles such as: 

  • Community services administrator 

Employment opportunities are enhanced with further study. 

For more information about job and career pathways, visit JobOutlook(opens in a new tab)  or Jobs and Skills WA(opens in a new tab) .

On Campus

 

Tuition fee*

Resource fee

Total fee

General

$482.76

$121.70

$604.46

Concession

$143.04

$121.70

$264.74

Online

 

Tuition fee*

Resource fee

Total fee

General

$482.76

$121.70

$604.46

Concession

$143.04

$121.70

$264.74

Traineeship

 

Tuition fee*

Resource fee

Total fee

General

$482.76

$121.70

$604.46

Concession

$143.04

$121.70

$264.74

Our estimated fees are based on:

  • Full time study in 2023
  • A selection of elective units designed to meet local industry demand for skills (different unit selections will attract different fees)
  • For more information regarding eligibility and fees, please visit DTWD website 

These fees are estimates only and depend on your eligibility for government funding, concession rates, the units you choose to study or seek to be recognised under Recognition of Prior Learning (RPL). Additional resource, material and/or equipment costs may apply. Visit our Fees and Charges page for more information, including on consumer rights.

Delivery locations and study options

Details
Duration 12 months
When Date: 2023
Where Broome Campus
Derby Campus
Fitzroy Crossing Campus
Halls Creek Campus
Karratha Campus
Kununurra Campus
Minurmarghali Mia Campus
Newman Campus
Pundulmurra Campus
Tom Price Campus
Wyndham Campus
Course fee $604.46
Details
Duration 12 months
When Date: 2023
Where Broome Campus
Derby Campus
Fitzroy Crossing Campus
Halls Creek Campus
Karratha Campus
Kununurra Campus
Minurmarghali Mia Campus
Newman Campus
Pundulmurra Campus
Tom Price Campus
Wyndham Campus
Course fee $604.46
Details
Duration 12 months
When Date: 2023
Where Broome Campus
Derby Campus
Fitzroy Crossing Campus
Halls Creek Campus
Karratha Campus
Kununurra Campus
Minurmarghali Mia Campus
Newman Campus
Pundulmurra Campus
Tom Price Campus
Wyndham Campus
Course fee $604.46

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