Join a growing industry of carers.
There is a growing demand for skilled support workers in the community services and youth work sectors across the North West. This qualification provides a pathway for those who wish to work in the community services industry as a first point of contact, meeting the immediate needs of individuals who require care.
This entry-level course provides you with a broad base of skills to respond effectively to the changing needs of clients, policy and service types. You will learn how to support the individual needs of clients, with a focus on cultural competence. Throughout this course, you will learn how to identify the needs of local government and community organisations, and then plan and develop appropriate services and facilities to meet those needs. You will learn how to provide relevant communication, process information, provide administrative support and conduct ethical behaviour.
Throughout this course, you will gain skills in:
- Identifying the needs of local government and community organisations
- Planning and developing appropriate services and facilities to meet target audience needs
- Processing information and providing relevant communication
- Administrative support
- Ethical behaviour
- You are currently working in the community services or youth work industry, and wish to formalise your skills
- You seek a career change
- You enjoy caring for others
This qualification is directly aligned with priority industry areas where jobs are today, and into the future. As part of the state government Lower fees, local skills initiative, from 1 January 2020 through to 31 December 2025 you'll only pay half the tuition fees (plus resource fee) capped at $1,200; or $400 if you're aged 15—24 or eligible for a concession. For full details see our Half price courses page.
^ You will pay half price for the course fees on the Lower fees, local skills courses, however other fees may apply such as for resources that are specifically needed for your training.
Not all units and study modes are offered at all campuses. Please check with your local campus.
If you are over 18 years of age, you must hold a valid Working with Children Check and Police History Check, as required by the Western Australian Government.
You must complete 2 x 2-week work placement blocks as part of this course. If you are not currently employed in a community services or youth work setting, your lecturer will assist you in finding a suitable placement for this period. During your work placement, you will observe, develop and put your theoretical skills into practice while shadowing a workplace supervisor. You will complete a workplace information book with a list of required tasks throughout your work placement.
Core
| National ID | Unit title |
|---|
| BSBWOR202 | Organise and complete daily work activities |
| CHCCOM001 | Provide first point of contact |
| CHCCOM005 | Communicate and work in health or community services |
| CHCDIV001 | Work with diverse people |
| HLTWHS001 | Participate in workplace health and safety |
Elective
| National ID | Unit title |
|---|
| BSBWOR201 | Manage personal stress in the workplace |
| CHCADV001 | Facilitate the interests and rights of clients |
| HLTAID011 | Provide first aid |
| HLTINF001 | Comply with infection prevention and control policies and procedures |
This qualification prepares you for roles such as:
-
Community services administrator
Employment opportunities are enhanced with further study.
For more information about job and career pathways, visit JobOutlook(opens in a new tab) or Jobs and Skills WA(opens in a new tab) .
On Campus
|
|
Tuition fee* |
Resource fee |
Total fee |
|
General |
$482.76 |
$121.70 |
$604.46 |
|
Concession |
$143.04 |
$121.70 |
$264.74 |
Online
|
|
Tuition fee* |
Resource fee |
Total fee |
|
General |
$482.76 |
$121.70 |
$604.46 |
|
Concession |
$143.04 |
$121.70 |
$264.74 |
Traineeship
|
|
Tuition fee* |
Resource fee |
Total fee |
|
General |
$482.76 |
$121.70 |
$604.46 |
|
Concession |
$143.04 |
$121.70 |
$264.74 |
Our estimated fees are based on:
- Full time study in 2023
- A selection of elective units designed to meet local industry demand for skills (different unit selections will attract different fees)
- For more information regarding eligibility and fees, please visit DTWD website
These fees are estimates only and depend on your eligibility for government funding, concession rates, the units you choose to study or seek to be recognised under Recognition of Prior Learning (RPL). Additional resource, material and/or equipment costs may apply. Visit our Fees and Charges page for more information, including on consumer rights.
Delivery locations and study options
On Campus
| Duration | 12 months |
| When | Date: 2023 |
| Where |
Broome Campus Derby Campus Fitzroy Crossing Campus Halls Creek Campus Karratha Campus Kununurra Campus Minurmarghali Mia Campus Newman Campus Pundulmurra Campus Tom Price Campus Wyndham Campus |
Online
| Duration | 12 months |
| When | Date: 2023 |
| Where |
Broome Campus Derby Campus Fitzroy Crossing Campus Halls Creek Campus Karratha Campus Kununurra Campus Minurmarghali Mia Campus Newman Campus Pundulmurra Campus Tom Price Campus Wyndham Campus |
Traineeship
| Duration | 12 months |
| When | Date: 2023 |
| Where |
Broome Campus Derby Campus Fitzroy Crossing Campus Halls Creek Campus Karratha Campus Kununurra Campus Minurmarghali Mia Campus Newman Campus Pundulmurra Campus Tom Price Campus Wyndham Campus |