CHC22015 Certificate II in Community Services
Step into a thriving career: The North West is experiencing a rising demand for skilled support workers in community services and youth work.
Join this expanding industry and make a difference in the lives of others. This entry-level course introduces students to the operations of the community service and care sector and equips students with the knowledge to provide assistance to clients with a variety of needs.
This course is low fee* for residents of Western Australia and temporary residents holding certain visa types. An annual fee cap of $400 for those aged 15-24 or concession holders or $1,200 for everyone else, applies to this course. Some eligibility conditions apply for the low fee training and other fees may apply for some courses. Please refer to the FAQs for more information.
*Please note that eligibility requirements apply to some of the low fee training.
^ You will pay half price for the course fees on the Lower fees, local skills courses, however other fees may apply such as for resources that are specifically needed for your training.
Overview
Campus Minurmarghali Mia
When Available all year
Study Mode On Campus
This Qualification is perfect for those who want to start a career in community services, helping people who need care as their first point of contact.
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Support clients with their changing needs
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Understand and respect cultural differences
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Adapt to different policies and services
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Identify the needs of local communities
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Create services and facilities to meet those needs
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Communicate clearly and effectively
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Manage information and provide administrative support
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Practice ethical behaviour in your work
Throughout this course, you will gain skills in:
- First contact support and assisting individuals in meeting their immediate needs
- Providing support to clients in fields such as aged care, disability support, alcohol and other drugs, financial aid, social work, counselling and mental health
- Communication
- Organising and completing work activities
- Working with diverse people
- Complying with workplace health and safety
This course is suited to you if:
- You are interested in a community services career that could have a pathway into aged care, disability, youth, social work and other community services roles
- You have a flexible and open-minded attitude
- you have strong interpersonal skills
Not all units and study modes are offered at all campuses. Please check with your local campus.
Important information
Select your preferred campus and apply
Available all year, 2025
Details
Units and fees
Core
| National ID Unit title | General fee | Concession | Resource fee |
|---|---|---|---|
| BSBWOR202 Organise and complete daily work activities | $24.30 | $7.20 | $3.65 |
| CHCCOM001 Provide first point of contact | $48.60 | $14.40 | $7.15 |
| CHCCOM005 Communicate and work in health or community services | $81.00 | $24.00 | $12.10 |
| CHCDIV001 Work with diverse people | $48.60 | $14.40 | $7.15 |
| HLTWHS001 Participate in workplace health and safety | $48.60 | $14.40 | $7.15 |
Elective
| National ID Unit title | General fee | Concession | Resource fee |
|---|---|---|---|
|
|
$64.80 | $19.20 | $18.95 |
|
|
$16.20 | $4.80 | $0.00 |
Option
| National ID Unit title | General fee | Concession | Resource fee |
|---|---|---|---|
|
|
$72.90 | $21.60 | $10.75 |
|
|
$81.00 | $24.00 | $12.10 |
Our estimated fees are based on:
- Full time study in 2024.
- All units required to gain this qualification. If you're a student that has successfully completed a lower-level qualification that is a prerequisite for this course, you'll only pay for the units that you need to enrol in to complete this course.
- For more information regarding eligibility and fees, please visit the DTWD website.
These fees are estimates only and depend on your eligibility for government funding, concession rates, the units you have already completed or seek to be recognised under Recognition of Prior Learning (RPL). Additional resource, material and/or equipment costs may apply. Visit our Fees and Charges page for more information, including on consumer rights.