Grow your skills in the community services sector.
Gain the practical skills to design and deliver person-centred services to individuals and groups within a residential or community setting. This qualification has been developed to grow your knowledge in needs identification, service planning and development, and team leadership.
You will learn about various elements of the community services sector including mental health, alcohol, drug and domestic violence services. This qualification is focused on developing your skills in effective communication, information development and distribution, process development, ethical behaviour and meeting the legal responsibilities of community services workers.
Throughout this course, you will gain skills in:
- Effective communication
- Gathering, maintaining and providing information
- Advocacy and community development processes
- Ethical behaviour
- Legal responsibilities of community workers
- You are currently working in the community services or youth work industry, and wish to expand your skills
- You seek a career change in a growing industry
- You enjoy caring for others
This qualification is directly aligned with priority industry areas where jobs are today, and into the future. As part of the state government Lower fees, local skills initiative, from 1 January 2020 through to 31 December 2025 you'll only pay half the tuition fees (plus resource fee) capped at $1,200; or $400 if you're aged 15—24 or eligible for a concession. For full details see our Half price courses page.
^ You will pay half price for the course fees on the Lower fees, local skills courses, however other fees may apply such as for resources that are specifically needed for your training.
Not all units and study modes are offered at all campuses. Please check with your local campus.
If you are over 18 years of age, you must hold a valid Working with Children Check and Police History Check, as required by the Western Australian Government.
You must complete 2 x 2-week work placement blocks as part of this course. If you are not currently employed in a community services or youth work setting, your lecturer will assist you in finding a suitable placement for this period.
During your work placement, you will observe, develop and put your theoretical skills into practice while shadowing a workplace supervisor. You will complete a workplace information book with a list of required tasks throughout your work placement.
Core
| National ID | Unit title |
|---|
| CHCCCS016 | Respond to client needs |
| CHCCOM005 | Communicate and work in health or community services |
| CHCDIV001 | Work with diverse people |
| HLTWHS002 | Follow safe work practices for direct client care |
| HLTWHS006 | Manage personal stressors in the work environment |
Elective
| National ID | Unit title |
|---|
| CHCADV001 | Facilitate the interests and rights of clients |
| CHCAOD001 | Work in an alcohol and other drugs context |
| CHCCCS003 | Increase the safety of individuals at risk of suicide |
| CHCCCS019 | Recognise and respond to crisis situations |
| CHCDIS001 | Contribute to ongoing skills development using a strengths-based approach |
| CHCMHS001 | Work with people with mental health issues |
| CHCPRP001 | Develop and maintain networks and collaborative partnerships |
This qualification prepares you for roles such as:
- Community care worker
- Welfare support worker
Job titles and qualification requirements may vary between organisations.
For more information about job and career pathways, visit JobOutlook(opens in a new tab) or Jobs and Skills WA(opens in a new tab) .
On Campus
|
|
Tuition fee* |
Resource fee |
Total fee |
|
General |
$923.40 |
$133.50 |
$1,056.90 |
|
Concession |
$273.60 |
$133.50 |
$407.10 |
Online
|
|
Tuition fee* |
Resource fee |
Total fee |
|
General |
$923.40 |
$133.50 |
$1,056.90 |
|
Concession |
$273.60 |
$133.50 |
$407.10 |
Traineeship
|
|
Tuition fee* |
Resource fee |
Total fee |
|
General |
$923.40 |
$133.50 |
$1,056.90 |
|
Concession |
$273.60 |
$133.50 |
$407.10 |
Our estimated fees are based on:
- Full time study in 2023
- A selection of elective units designed to meet local industry demand for skills (different unit selections will attract different fees)
- For more information regarding eligibility and fees, please visit DTWD website
These fees are estimates only and depend on your eligibility for government funding, concession rates, the units you choose to study or seek to be recognised under Recognition of Prior Learning (RPL). Additional resource, material and/or equipment costs may apply. Visit our Fees and Charges page for more information, including on consumer rights.
Delivery locations and study options
On Campus
| Duration | 12 months |
| When | Date: 2023 |
| Where |
Broome Campus Derby Campus Fitzroy Crossing Campus Halls Creek Campus Karratha Campus Kununurra Campus Minurmarghali Mia Campus Newman Campus Pundulmurra Campus Tom Price Campus Wyndham Campus |
Online
| Duration | 12 months |
| When | Date: 2023 |
| Where |
Broome Campus Derby Campus Fitzroy Crossing Campus Halls Creek Campus Karratha Campus Kununurra Campus Minurmarghali Mia Campus Newman Campus Pundulmurra Campus Tom Price Campus Wyndham Campus |
Traineeship
| Duration | 12 months |
| When | Date: 2023 |
| Where |
Broome Campus Derby Campus Fitzroy Crossing Campus Halls Creek Campus Karratha Campus Kununurra Campus Minurmarghali Mia Campus Newman Campus Pundulmurra Campus Tom Price Campus Wyndham Campus |