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SIT20322 Certificate II in Hospitality

National ID SIT20322 State ID BHT0
The Certificate II in Hospitality is a foundational program that equips participants with essential skills for a successful career in the hospitality industry.

Covering key areas such as customer service, safety, and teamwork, this course provides practical training and real-world insights. Ideal for those entering the field or looking to enhance their skills, it offers a solid foundation for success in diverse hospitality settings, including hotels, restaurants, and events.

cafe hospitality tourism cook chef waitress restaurant

This qualification is directly aligned with priority industry areas where jobs are today, and into the future. As part of the state government Lower fees, local skills initiative, from 1 January 2020 through to 31 December 2025 you'll only pay half the tuition fees (plus resource fee) capped at $1,200; or $400 if you're aged 15—24 or eligible for a concession. For full details see our Half price courses page.

^ You will pay half price for the course fees on the Lower fees, local skills courses, however other fees may apply such as for resources that are specifically needed for your training.

When Available all year.

Study Mode Still in school. Traineeship.

You will learn about food and beverage preparation, serving coffee and non-alcoholic beverages, interacting with customers and dealing with people from other cultures.

This course is delivered at North Regional TAFE's newly completed Hospitality Training Centres. 

*This course is currently available on request, please enquire at your local campus for further information

Throughout this course, you will gain skills in:

  • Food and beverage preparation 
  • Sourcing and using information within the hospitality industry 
  • Interacting with customers 
  • Working safely and effectively as part of a team 
  • Showing social and cultural sensitivity 
  • You are a newly appointed hospitality worker with basic experience 
  • You wish to build on existing food service preparation, cleanliness and customer skills 
  • You are seeking employment or looking to change employment pathways 
  • You have a keen interest in the hospitality industry 

Not all units and study modes are offered at all campuses. Please check with your local campus.

Important information

Select your preferred campus and apply

Delivery location, important dates and study options

This course is currently undergoing scheduling to meet community demand. Course dates, locations and study modes will be available shortly. Please check back soon, complete the course enquiry form below or contact our Client Services Team for more information.

Register your interest now

Course enquiry form