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BSB50120 Diploma of Business

National ID: BSB50120 State ID: BFT3
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Make your mark in the corporate world.

Seeking to elevate your business management skills?

This qualification is perfect for those who are already employed in an office or commercial environment and are seeking growth in a business management role. Business management is a skillset relevant across many industries and sectors.

Successful completion of this qualification will provide you with the skills to manage business operations effectively, as well as lead and support a team of staff. Undertaking a combination of structured learning activities and self-paced study, topics will be themed around operational planning and budgeting, team management and business sustainability. You will explore different methods of communication, various ways to problem-solve, how to build emotional intelligence and manage conflicts within a team environment. You will learn how to think critically and analytically to achieve business goals and create a sustainable competitive advantage within your organisation. 

Throughout this course, you will gain skills in:

  • Communication
  • Problem solving
  • Emotional intelligence
  • Team building and support
  • Conflict management
  • Operational planning
  • Budgeting
  • Sustainability

You are currently employed in a business role and/or have at least three years of office/commercial experience in a suitable job role, such as an administrator or project assistant.

You may have also completed a previous qualification such as a Certificate IV in Business or a Certificate IV in Project Management Practice.

Not all units and study modes are offered at all campuses. Please check with your local campus.

You will require a sufficient level of literacy, language and numeracy skills to enrol in this qualification. You must be able to:

  • Read and write complex documents
  • Effectively communicate
  • Collate and manipulate data
  • Competently use software applications including the Microsoft Office suite

The preferred entrance requirements for this qualification include:

  • Completion of a Certificate IV in Business or other relevant qualification, or
  • Practical experience in a senior business support role/s


National ID Unit title
BSBCRT511 Develop critical thinking in others
BSBFIN501 Manage budgets and financial plans
BSBOPS501 Manage business resources
BSBSUS511 Develop workplace policies and procedures for sustainability
BSBXCM501 Lead communication in the workplace


National ID Unit title
BSBCMM511 Communicate with influence
BSBHRM416 Process payroll
BSBLDR523 Lead and manage effective workplace relationships
BSBOPS502 Manage business operational plans
BSBPEF502 Develop and use emotional intelligence
BSBTWK502 Manage team effectiveness
BSBTWK503 Manage meetings

This qualification prepares you for roles such as:

  • Executive officer
  • Program consultant/coordinator

Job titles and qualification requirements may vary between organisations.

For more information about job and career pathways, visit JobOutlook or Jobs and Skills WA.

Ready to progress your study journey? This qualification pathways into:

On Campus / Online/ Traineeship


Tuition fee*

Resource fee

Total fee











Our estimated fees are based on:

  • Full time study in 2023
  • A selection of elective units designed to meet local industry demand for skills (different unit selections will attract different fees)
  • For more information regarding eligibility and fees, please visit DTWD website 

These fees are estimates only and depend on your eligibility for government funding, concession rates, the units you choose to study or seek to be recognised under Recognition of Prior Learning (RPL). Additional resource, material and/or equipment costs may apply. Visit our Fees and Charges page for more information, including on consumer rights.

Delivery locations and study options

Duration 1 year
When Date: 2023
Where Broome Campus
Karratha Campus
Kununurra Campus
Pundulmurra Campus
Duration 1 year
When Date: 2023
Where Broome Campus
Derby Campus
Fitzroy Crossing Campus
Halls Creek Campus
Karratha Campus
Kununurra Campus
Minurmarghali Mia Campus
Newman Campus
Pundulmurra Campus
Tom Price Campus
Wyndham Campus
Duration 1 year
When Date: 2023
Where Broome Campus
Karratha Campus
Kununurra Campus
Pundulmurra Campus

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